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Writing Evaluation FAQ

Most of your questions should be answered below, but if there is anything else you need help with, please email at hi@ieltsonlinetests.com

Can I trust your site?
All our payments are safe and secure. Trust is our number one priority and our site cannot survive without it, so please know that we take it very seriously.
Can I pay in my own currency? I don't want to pay in USD.
Sure, you can pay in your own currency using a credit card or debit card. The amount is in USD but it will be converted to your own currency.
Do you correct both Academic and General Training Essays?
Yes. You will be sent a pack with both types of question. You can choose some academic writing tasks at: https://ieltsonlinetests.com/ielts-exam-library#academic Or general training writing tasks at: https://ieltsonlinetests.com/ielts-exam-library#general-training
Can I choose my own questions?
Sorry you cannot. There is a very wide selection of over 120 Task 1 and Task 2 questions. You should choose your questions from this list: https://ieltsonlinetests.com/ielts-exam-library . This is to ensure the questions are authentic and easier for us to maintain the quality.
Are the people giving feedback really examiners?
Yes, they are current examiners or very experienced previous examiners, with lots of experience with IELTS.
Is your service really 48 hours?
Yes, but our team do not work on Saturdays or Sundays. So if you send your essay on Friday evening or Saturday, you will not receive it back until the following Monday. At any other time of the week, you will usually get your feedback within 24 hours and we guarantee 48 hours. Remember that we only count the time when you submit your essay in our system.
How does this IELTS Writing Evaluation Service work?
It works in 3 easy steps:

Step 1 - Choose your IELTS Writing Task from our IELTS Test Library.

Step 2 - After choosing your topic, submit your essay and purchase an evaluation pack.

Step 3 - Your IELTS Writing Evaluation Report will be sent to you via email with estimated score band and detailed explanation.

Do you offer other payment options apart from Credit Card and Paypal?
At this time we support only Debit/Credit Card and Paypal account.
Are there discounts if I buy many tasks at once?
Sorry, we will consider this option in the future.
How do I submit my tasks for correction?
Type and save your work as Microsoft Word file (or just a text file), then attach and send it to us. That's all!
If I bought 2 tasks, can I send Task 1 first and then I will send the Task 2 later?
Answer: Yes, you can upload your Task 1 first then upload your Task 2 later when you finish. But our examiner will evaluate your essay when you finish both tasks.
How will I get my work back?
We will send it to your email address.
If I choose for an essay evaluation package then how many essays I can 
send to you for evaluation?
If you buy the Package 1 ($12.99), you will be evaluated 1 essay Task 1/1 time.
If you buy the Package 2 ($22.99), you will be evaluated 1 essay Task 2/1 time.
If you buy the Package 3 ($29.99), you will be evaluated 1 essay Task 1 + 1 essay Task 2/1 time. You can submit (send/upload) unlimited number of writings but you have to pay each time you submit an essay.
Can I write on paper, scan and send you the images without retyping them in MS Word?
Sorry, you have to type your essay.
When will my package expire?
A package expires after 2 years from the day you purchased it. This is more than enough time for you to prepare, pass the test with a great score, and forget all about it!
What if I am not happy with the service? Can I get my money back?
Sorry, we cannot refund. If you think there is something wrong with your Writing Evaluation Report then you can provide an explanation and request a re-evaluation from a different examiner. Re-evaluations are approved at our discretion.