Each time you access or use an IELTS Online Tests website (by InterGreat Education Group), service and/or our related applications (collectively the "Websites"), you are deemed to accept this privacy agreement. For services where you do not use the Websites directly, we still store and process your data using the Websites and so all services provided by us are deemed to relate to the Websites and thus bound by these terms and privacy statements. "We" or “InterGreat” means IEG Hong Kong Ltd. (registration number 3016883), and "our" shall be construed accordingly. "you" means the person, firm, company or organisation browsing and/or using the Websites, and "your" shall be construed accordingly.
- What Information do we collect about you?
We collect personal data about you when you register with the Websites. We do so in order to provide you with the services that are available through the Websites.
Under the GDPR we are only permitted to collect the minimum amount of information needed to carry out a specific purpose, therefore depending on your relationship with us we collect different amounts of data. For example if you use our Websites to apply to university, the personal data that we collect includes your name, email address, telephone number and details relating to your education and financial background. If you make any payment through the Websites, we may ask you for the details needed to process any payment that is required by the relevant third party provider.
If you decide to upload a document to support your application or verify your identity, we will keep that information for as long you want to keep your account with the Company.
If you choose to take any assessments available through the Websites we will also maintain a record of your responses to and results of those assessments.
- Information Submitted by You
We will use information supplied by you to assist only in services as agreed by you, including but not limited to the submission of applications to education institutions and visa issuing organisations, online tuition and online assessment, and payment to third parties for accommodation, tuition fees and other study abroad related services. We will process any data which you provide in completing the online registration or application forms and any further forms, assessments or personal details which you complete or provide to us when using the Websites in accordance with relevant data protection legislation.
- What do we do with your personal data?
By registering with the Websites it is understood that you wish to apply to education institutions or visa issuing organisations. Where you have indicated intent, we will facilitate and oversee your applications to education institutions or visa issuing organisations and as such will share your personal data with these third parties.
We will also use your personal data to provide you with information relevant to your fields of interest.
- Data Sharing and Transfers
Save where it is necessary to do so in order to provide you with the Websites' services or to put you in touch with a third party as selected by you as set out in this policy, we do not share your personal data with third parties.
Here’s the policies we apply to third parties to keep your data safe & protect your privacy: We provide only the information they need to perform their specific services; they may only use your data for the exact purposes we specify in our contract with them; we work closely with them to ensure that your privacy is respected & protected at all times; if we stop using their services, all of your data held by them will either be deleted or rendered anonymous
- Links to other Sites
On this site you will be offered automatic links to other sites which we hope will be of interest to you. We do not accept any responsibility for or liability in respect of the content of those sites, the owners of which do not necessarily have any connection, commercial or otherwise, with us. Using automatic links to gain access to such sites is entirely at your own risk.
- Access to your information, correction and deletion
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information please contact us.
We want to make sure that your information is accurate and up-to-date and will delete or amend any information that you think is inaccurate. Should you wish to delete or amend your account please visit your account page on the Websites or contact us.
You have the right to close your account at any time and request the deletion of all of your personal information unless we are in the process of responding to any complaint that you make. To request deletion and account closures, contact us.
- How to contact us
Data Protection Officer
IEG Hong Kong Ltd.
Email: dpo @ intergreat.com
- Complaints related to data privacy
If you live in a country or territory located in the European Union (EU) or European Economic Area (EEA), and you think that some, or all, of the issues you are concerned about have taken place in your country of residence, you can complain to your national data protection regulator. For contact details of national data protection regulators in the EU and EEA, please use the following link:
- What are cookies?
A cookie is a piece of information in the form of a very small text file that is placed on an internet user's computer. It is generated by a web page server (which is basically the computer that operates the web site) and can be used by that server whenever the user visits the site. A cookie can be thought of as an internet user's identification card, which tells a Websites when the user has returned.
Cookies can't harm your computer and we don't store any personally identifiable information about you on any of our cookies.
The Websites uses two types of cookies: cookies set by The Websites and cookies set by third parties (i.e. other Websitess or services). The Websites cookies enable us to keep you signed in to your account throughout your visit and to tailor the information displayed on the site to your preferences.
We also use third party cookies to help deliver relevant information both on The Websites and from other Websites, to integrate content with social networks, such as Facebook and Twitter, and to better understand how the features and functions of the site are used in order that we can improve our service.
- Cookies on third-party sites
- How can I manage my cookies on The Websites?
Please be aware that by not accepting cookies you will not be able to use some of the key functions of the Websites. If you would like more information about the cookies we use, as well as details on how to opt-out, please contact dpo @ intergreat.com.