Answer Keys:
Part 1: Question 1 - 10
- 1 22.50 a month
- 2 sleek and lightweight
- 3 a voice-activated
- 4 Slightly heavier
- 5 565
- 6 Samsung DM S410
- 7 a flash
- 8 within the week
- 9 Janet Johnson
- 10 0799 6783058378
Part 2: Question 11 - 20
- 11 C
- 12 D
- 13 B
- 14 F
- 15 G
- 16 B
- 17 A
- 18 B
- 19 B
- 20 C
Part 3: Question 21 - 30
- 21 A
- 22 C
- 23 C
- 24 B
- 25 B
- 26 C
- 27 A
- 28 C
- 29 A
- 30 B
Part 4: Question 31 - 40
- 31 catching on (fast)
- 32 recreational
- 33 new industry
- 34 ground-breaking
- 35 delivery service
- 36 aviation rules
- 37 more relaxed
- 38 aerial photography
- 39 controlled area
- 40 stricter regulations
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Leaderboard:
| # | User | Score | Time | |
|---|---|---|---|---|
| Nkho Nioh |  | 9.0 | 15:19 | |
| MD. SUMON ISLAM |  | 9.0 | 15:36 | |
| Khánh Linh Thiều | | 9.0 | 15:57 | |
| 4 | Naomi Kemboi |  | 9.0 | 16:04 |
| 5 | Kiran Rehman |  | 9.0 | 16:16 |
| 6 | Prativa mayee Majhi |  | 9.0 | 16:16 |
| 7 | Nur maolana Hasan |  | 9.0 | 16:41 |
| 8 | Hoang Thuy Vy Nguyen |  | 9.0 | 16:47 |
| 9 | Md Abir Hassan | | 9.0 | 16:49 |
| 10 | Shrey Shah |  | 9.0 | 16:51 |
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Review & Explanations:
Questions 1-7
Complete the table below.
Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.
Mobile Phone Model | Pricing | Appearance | Camera Features/Battery Power | Extra Notes |
Example: Apple iPhone 7S 32GB | ₤ 1 on a fixed 24-month contract | Very 2 weighing only 140 grammes | 8-megapixel camera Battery lasts for 8 hours talk time, and Standby, 200 hours | Special features include 3 service in addition to a GPS |
LG G8 | £40 monthly for a fixed 24-month contract | 4 than the iPhone, weighing 149 grammes | 13-megapixel camera Talk time 19 hours, and standby time 5 hours | Quad HD screen that is four times the pixel count of a normal HD screen |
6 | £20 for handset Pay-as-you-go contract | Surprisingly light, at 131 grammes | Camera lacks 7 Talk time: 2.5 hours Standby time: 75 hours | Flip top phone Hard keys - not touch screen |
- 1 Answer: 22.50 a month
Q1:
The main keywords in Q1 are “pricing” and “fixed 24-month contract”.
We can assume from the question that the answer may refer to the price of the Apple iPhone 7S 32GB. Based on the keyword “fixed 24-month contract”, we can also assume that the total can be divided among 24 months; for short, it can be mentioned as the amount of money need to be paid per month.
Similar to Q2 and Q3, you may be easily confused when you hear this section as the salesman referred to it after he mentioned Q2 and Q3. To prevent such thing, it’s important for you to look at the keywords of the two questions before and when hearing the conversation.
The answer to this question (which is “22.50 a month”) is quite easy to notice as the salesman said it clearly and directly. The phrase “fixed 24-month contract” following after “22.50 a month” signifies that it’s the correct answer, but remember not to add the symbol “£” to your answer since there has been one standing before the answer gap. Adding such symbol will cause your answer to be unaccepted.
- 2 Answer: sleek and lightweight
Q2:
The main keyword in Q2 is “Pricing”.
We can assume from the question that the answer may refer to the price of the Apple iPhone 7S 32GB.
You may be easily confused when you hear this section as the salesman referred to Q2 before Q1. To prevent such thing, it’s important for you to look at the keywords of the two questions before and when hearing the conversation.
You can easily realise the answer to this question, which is “sleek and lightweight”, as the salesman said it directly (the phrase “only 140 grams” following after the answer justifies such answer). However, you will need to pay attention to the conversation as the answer was mentioned before the phrase leading you to the answer (“only 140 grams”). Together with the fact that those two are closed to each other, it’s easy to be confused if you don’t listen carefully.
- 3 Answer: a voice-activated
Q3:
The main keywords in Q3 are “extra notes” and “special features”.
We can assume from the question that the answer may refer to a special feature of the Apple iPhone 7S 32GB.
Similar to Q2, you may be easily confused when you hear this section as the salesman referred to Q3 before Q1. To prevent such thing, it’s important for you to look at the keywords of the two questions before and when hearing the conversation.
You can easily realise the answer to this question, which is “a voice-activated”, as the salesman said it directly (the two phrases “special features” and “built-in GPS” justify such answer). However, you will need to pay attention to the conversation since the answer and the phrases leading you to it are too closed to each other, which may confuse you if you don’t listen carefully.
- 4 Answer: Slightly heavier
Q4:
The main keywords in Q4 are “appearance” and “than the iPhone”.
We can assume from the question that the answer may refer to something about the LG G8 that is superior to the aforementioned iPhone.
The answer to this question (which is “slightly heavier”) is quite easy to notice as the speaker said it clearly and directly (phrases like “149 grams” and “than the Apple iPhone” help to justify the answer). However, the fact that the salesman mentioned the camera features of the phone before its appearance (“The camera is a colossal 13 megapixels! You can also take still photos while simultaneously recording a video!”) may cause you to be confused if you don’t listen carefully.
- 5 Answer: 565
Q5:
The main keyword in Q5 is “Camera Features/Battery Power”.
We can assume from the question that the answer may refer to the characteristic of the LG 6S’s camera or battery power. Because the question has already mentioned the camera features, battery power is the only thing you need to focus on.
Since we’ve already decided that battery power is the only thing we need to focus on, anything related to camera features including the one that is mentioned in Q4, can be ignored (“The camera is a colossal 13 megapixels! You can also take still photos while simultaneously recording a video!”).
The answer to this question (which is “565”) is quite easy to notice as the salesman said it clearly and directly. The phrase “Standby time” standing before the answer helps to signify it, but remember not to add the words “hours” to your answer since there has been one standing after the answer gap. Adding such word will cause your answer to be unaccepted.
- 6 Answer: Samsung DM S410
Q6:
The main keyword in Q6 is “Mobile Phone Model”.
We can assume from the question that the answer may refer to a type of mobile phone that the salesman introduced to the customer.
The answer to this question (which is “Samsung DM S410”) is quite easy to notice as the salesman said it clearly and directly. The phrase “Oh look, that's a nice phone” shows that the salesman was about to introduce another new mobile phone, pointing out that you should pay attention to the following in order to answer this question.
The only problem in this question is that the answer and the keyword leading you to it are too closed to each other. You need to listen and take notes carefully in order to answer this question correctly.
- 7 Answer: a flash
Q7:
The main keywords in Q7 are “Camera Features/Battery Power” and “lacks”.
We can assume from the question that the answer may refer to a characteristic of the camera or battery power that the mentioned phone doesn’t have. Because the question has already mentioned the battery power, camera features is the only thing you need to focus on.
The answer to this question (which is “a flash”) is quite easy to notice as the salesman said it clearly and directly. The phrase “the camera doesn't even possess” is similar to the keyword “lacks” in terms of meaning, pointing out that you should pay attention to the following in order to answer this question.
The only problem in this question is that the answer and the keyword leading you to it are too closed to each other. You need to listen and take notes carefully in order to answer this question correctly.
Questions 8-10
Complete the table below.
Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.
Model on order | Date due in store | Customer name | Contact number |
Apple iPhone 7S 32GB | 8 - April 8th | 9 | 10 |
- 8 Answer: within the week
Q8:
The main keyword in Q8 is “Date due in store”.
We can assume from the question that the answer may refer to the due date for the phone to be available in store. Because there has been a specific date mentioned after the answer gap (“April 8th”), the answer may refer to a period of time rather than a specific date.
The answer to this question is “within the week”, which isn’t very difficult to hear; however, you may mistake the word “today” as the correct answer since the salesman said it before he mentioned the answer (“But if I put in an order today”). Note that the salesman inferred the day he intended to order the phone, not the one that the phone would be available (phrases like “But if” and “I put in an order” signify such thing).Therefore, the answer should be “within the week” rather than “today”.
- 9 Answer: Janet Johnson
Q9:
The main keyword in Q9 is “Customer name”.
We can assume from the question that the answer may refer to the name of the customer.
The answer to this question (which is “Janet Johnson”) is quite easy to notice as the customer said it clearly and directly. She also gave a reminder regarding her name (“Johnson with an 'H'”), which can help you to write down the answer correctly.
The only problem in this question is that the answer and the keyword leading you to it (“take your name and contact number”) are too closed to each other. You need to listen and take notes carefully in order to answer this question correctly.
- 10 Answer: 0799 6783058378
Q10:
The main keyword in Q10 is “Contact number”.
We can assume from the question that the answer may refer to the contact number of the customer.
The answer to this question (which is “0799 678 305 8378”) is quite easy to notice as the customer said it clearly and directly. Phrases like “take your name and contact number” and “my mobile number” help to indicate where the answer is.
The only problem in this question is that the answer and the keyword leading you to it are too closed to each other. You need to listen and take notes carefully in order to answer this question correctly.
Questions 11-15
Label the floor plan below.
Write the correct letter, A-G, next to questions 11-15.
11 Unisex toilet
12 Eye wash/ emergency shower
13 Chest freezer
14 Walk-in cooler
15 Walk-in freezer
- 11 Answer: C
Q11:
The main keyword in Q11 is “Unisex toilet”.
We can assume from the question that the answer may refer to the position of the unisex toilet.
The speaker mentioned that their current location was in front of the entrance door in the large storage room (phrases like “At the moment, we're standing in the large storage room” and “We've just come through the entrance door indicated and that's now behind us” signify that). Keep that detail in mind as it’ll help you locate the correct position of all the things in that lab.
The location of the unisex toilet (which is “C”) is easy to notice and realise as the speaker said it clearly and directly. That the speaker mentioned the caretaker’s room before he mentioned the unisex toilets points out that those two are related to each other. In this case, the speaker said “Immediately after are the unisex toilets”, pointing out that the toilets should be next to the caretaker’s room. Therefore, C is the correct answer.
- 12 Answer: D
Q12:
The main keyword in Q12 is “Eyewash/ emergency shower”.
We can assume from the question that the answer may refer to the position of the eyewash/ emergency shower.
In this part, the speaker took people to various location as they went on a tour of the lab (phrases like “Now, let's go through these doors ahead of us and Into the Dry Lab” and “Let's walk over there and take a look” prove that they weren’t standing still), which may confuse you if you don’t listen carefully. Pay attention to the talk and listen carefully in order to pinpoint the exact location of the speaker.
If we listen to the talk carefully and take notes of the aforementioned phrases, we can realised that the speaker was standing in front of the acid storage bin area. Together with what the speaker said about the position of the eyewash/ emergency shower: “That’s just back where we came in, right after the doors opening onto the Dry Lab, on the outside corner of the unisex toilets”, we can realise that the eyewash/emergency shower is near the unisex toilets and the doors opening onto the Dry Lab, indicating that D is the correct answer.
- 13 Answer: B
Q13:
The main keyword in Q13 is “Chest freezer”.
We can assume from the question that the answer may refer to the position of the chest freezer.
The speaker mentioned two things: the chest freezer and the cooler, right after he mentioned the eyewash/emergency shower, which may confuse you if you haven’t finished answering the question before. You should be aware of such circumstance, as well as listen carefully and take notes quickly.
The phrase “off to your right, as you're facing the acid storage bins” said by the speaker shows two possible answers: B and A. Nevertheless, you may mistake A as the correct answer when you hear the speaker said: “The cooler area is divided into two sections” (The label A points to two sections). Note that it is the cooler area that he mentioned, not the chest freezer. In fact, such sentence drops a hint that the chest freezer should be the remaining label, which is B. Therefore, B should be the correct answer to this question.
Noted: You may mistakenly choose B and A as the correct answers to Q15 and Q14 since those questions also ask for the position of the freezer and the cooler. Note that the freezer in Q15 and the cooler in Q14 have the word “walk-in” in them, whereas the ones mentioned in Q13 are just normal ones. You should read the question carefully unless you want to lose some easy points.
- 14 Answer: F
Q14:
The main keyword in Q14 is “Walk-in cooler”.
We can assume from the question that the answer may refer to the position of the walk-in cooler.
In this part, the speaker took people to various location as they went on a tour of the lab (phrases like “let's go and see the rooms now at the other end of the building” and “Let's pass on by this lab and the Clean Lab adjacent to it and make our way to the small storage area” prove that they weren’t standing still), which may confuse you if you don’t listen carefully. Pay attention to the talk and listen carefully in order to pinpoint the exact location of the speaker, which was in the storage room.
Sentences like “You can see two doors leading off this room”, “The one ahead is an exit which will take you outside the building”, and what the speaker said about the position of the walk-in cooler: “The other leads to the walk-in cooler” signify that the walk-in cooler is behind the door leading to another room in the building, which is F. Therefore, F is the correct answer.
- 15 Answer: G
Q15:
The main keyword in Q15 is “Walk-in freezer”.
We can assume from the question that the answer may refer to the position of the walk-in freezer.
What the speaker said about the position of the walk-in freezer (“It can only be accessed by leaving the building entirely, either through the exit I just pointed out or the first entrance we came in”) shows that you need to go outside the building in order to enter the room that has the walk-in freezer.
Base on the floor plan, we can realise that the room with label G can only be entered by going outside the building. Therefore, G is the correct answer to this question.
Questions 16-20
Choose the correct letter, A, B or C.
The speaker is assuming that laboratory workers
- A
- B
- C
Q16:
|
All experiments
- A
- B
- C
Q17:
|
If projects are not approved by the Health and Safety Officer
- A
- B
- C
Q18:
|
It is not permissible to remove
- A
- B
- C
Q19:
|
Contaminated objects e.g. needles
- A
- B
- C
Q20:
|
Questions 21-25
Choose the correct letter, A, B or C.
Annette thinks the lecture will
- A
- B
- C
Q21:
|
Mark believes that microchip implant technology
- A
- B
- C
Q22:
|
In Mark's opinion, microchip implant technology
- A
- B
- C
Q23:
|
Implanting a microchip is
- A
- B
- C
Q24:
|
Microchips are
- A
- B
- C
Q25:
|
Questions 26-30
What does Annette say about the following?
Write the correct letter, A, B or C, next to questions 26-30.
| A | She agrees. |
| B | She is undecided. |
| C | She disagrees. |
26 turning on electrical appliances
27 accessing medical records
28 security systems
29 finding lost pets
30 a GPS system
- 26 Answer: C
Q26:
The main keyword in Q26 is “Turning on electrical appliances”.
We can assume from the question that the answer may refer to Annette’s opinion about using microchip to turn on electrical appliances.
If you understand the meaning of what Annette said in her sentence (“Indispensable wouldn't be the word I'd use for encouraging people to be so lazy that they can't switch on an electric appliance unaided”), you can realise that C is the correct answer to this question. In this case, Annette said that “Indispensable wouldn't be the word I'd use”, indicating that she didn’t think such function is necessary, hence her disagreement.
- 27 Answer: A
Q27:
The main keyword in Q26 is “Accessing medical records”.
We can assume from the question that the answer may refer to Annette’s opinion about using microchip to access medical records.
The answer to this question (which is A) is easy to notice as Annette said it clearly and directly. The fact that she said “I take your point though about using microchips to access medical records” indicates that she agrees with such function, hence her approval.
- 28 Answer: C
Q28:
The main keyword in Q28 is “Security system”.
We can assume from the question that the answer may refer to Annette’s opinion about using microchip to secure the security system.
You may mistake A or B as the correct answer when you hear Annette said: “I can't say that I was really in favour of the idea when you first mentioned it... but now you've persuaded me.” While the first half of her sentence may cause you to choose B as the correct answer, the other half may cause you to choose A. However, none of them are correct in this case. Take notice of what she said afterward: “If it's so easy to breach security then you're really defeating the whole point of the object aren't you”. Such sentence proves that Mark himself was neglecting his own idea, which points out that C is the real correct answer to this question.
- 29 Answer: A
Q29:
The main keyword in Q29 is “finding lost pets”.
We can assume from the question that the answer may refer to Annette’s opinion about using microchip to find lost pets.
The answer to this question (which is A) is easy to notice as it was said clearly and directly through the phrase “I can understand pet owners wanting to microchip their pets”. However, you may be confused when you hear the following: “I don't think the case for microchipping humans is as clear-cut”. Note that Annette was talking about humans in that part, hence its irrelevance to this question.
- 30 Answer: B
Q30:
The main keyword in Q30 is “A GPS system”.
We can assume from the question that the answer may refer to Annette’s opinion about using microchip as a GPS system.
The answer to this question (which is B) is easy to notice as Annette said it clearly and directly. The fact that she said “I don't think the case for microchipping humans is as clear-cut” indicates Annette’s doubt about such function, which is also strengthened by her question: is it wise for an individual's movements to be known to everyone?“”.
The only problem in this question is that the answer of Q29 and Q30 are too closed to each other. You need to listen and take notes carefully in order to answer this question correctly.
Questions 31-35
Complete the notes below.
Write NO MORE THAN THREE WORDS for each answer.
Drone technology is 31 amongst people of all ages and from all walks of life. Whether for work-related or purely 32 use, everyone is seemingly fascinated by drones. In the US, drone technology is a booming 33 , set to create up to 70,000 new jobs. E-commerce delivery is probably the most novel and 34 use envisaged for drones so far. Although Amazon was keen to take up the idea of a drone-based 35 plans have stopped for now. |
- 31 Answer: catching on (fast)
Q31:
The main keywords in Q31 are “Drone technology”, “people of all ages”, and “all walks of life”.
We can assume from the question that the answer may refer to a characteristic of drone technology that are considered by people of all age and all walks of life. Based on the place of the answer gap, we can realise that the answer is an adjective or a verb in V-ing form.
You may mistake “popular” as the correct answer when you hear the speaker said “In fact they are becoming so popular amongst gadget lovers”. Note that he was referring to gadget lovers rather than people of all ages or all walks of life. Therefore, it can’t be the correct answer to this question.
The answer to this question (which is “catching on (fast)”) is easy to notice once you realise the fault in the aforementioned phrase. Phrases like “It is certainly a technology” and “People of all ages are seemingly fascinated by UAVs” placed before and after the answer signify that the correct answer should be placed between them.
- 32 Answer: recreational
Q32:
The main keywords in Q32 are “use”.
We can assume from the question that the answer may refer to a characteristic of the use of drones. Based on the place of the answer gap, we can realise that the answer is an adjective.
The answer to this question (which is “recreational”) is quite easy to notice as it was said clearly and directly. The word “purely” can be found in both before the answer and the answer gap in Q32, which helps to find out the correct answer to this question.
Regardless of such, you may mistake “professional” as the correct answer when you hear “whether the interest is professional or purely recreational”. In this case, such word is similar to the word “work-related” mentioned in the question in terms of meaning, indicating that it isn’t the correct answer as it has already been mentioned in the question.
- 33 Answer: new industry
Q33:
The main keywords in Q33 are “In the US” and “drone technology”.
We can assume from the question that the answer may refer to the status of drone technology in the US. Based on the place of the answer gap, we can realise that the answer is a noun or a noun phrase.
The answer to this question (which is “new industry”) is easy to notice as it was said clearly and directly. Along with phrases like “In the US alone” and “could create up to 70,000 jobs”, the word “booming”, which can be found in both before the answer and the answer gap in Q33, help to find out the correct answer to this question.
- 34 Answer: ground-breaking
Q34:
The main keywords in Q34 are “E-commerce delivery” and “use”.
We can assume from the question that the answer may refer to a characteristic of the use of UAV in E-commerce delivery. Based on the place of the answer gap, we can realise that the answer is an adjective.
The answer to this question (which is “ground-breaking”) is quite easy to notice as it was said clearly and directly. The speaker used many words and phrases that are also appear in the question (“the most novel”, “use”, and “E-commerce delivery”), which help to find out the correct answer to this question.
- 35 Answer: delivery service
Q35:
The main keywords in Q35 are “Amazon”, “drone-based”, and “stopped”.
We can assume from the question that the answer may refer to something that the Amazon planned to do but end up being stopped. Based on the place of the answer gap, we can realise that the answer is a noun or a noun phrase.
The answer to this question (which is “delivery service”) is quite easy to notice as it was said clearly and directly. The phrase “first conceived of drones as” is similar to the phrase “keen to take up the idea of a drone-based” in terms of meaning, and the word “stalled” is also similar to the word “stopped” in the same terms. All of them help to find out the correct answer to this question.
Questions 36-40
Complete the sentences below.
Write NO MORE THAN TWO WORDS for each answer.
Drone-based delivery services fail to conform to US 36 thereby making them illegal in the US.
Due to 37 laws in the UK, drones may soon become big business in this country.
Currently the UK has made a successful venture into drone-based 38
Problems have arisen with the new technology due to people not confining their drones to a 39
If 40 are brought in, however, the drone industry will not become very big very quickly.
- 36 Answer: aviation rules
Q36:
The main keywords in Q36 are “Drone-based delivery service”, “conform to US”, and “making them illegal”.
We can assume from the question that the answer may refer to something about drone-based delivery service that failed to meet the US’s rules and requirements. Based on the place of the answer gap, we can realise that the answer is a noun or a noun phrase.
The answer to this question (which is “aviation rules”) is quite easy to notice as it was said clearly and directly. Phrases like “the proposed drone delivery service conflicted with” and “laid down by the US Federal Aviation Administration” help to narrow down the correct answer to this question.
- 37 Answer: more relaxed
Q37:
The main keywords in Q37 are “laws”, “the UK”, and “big business”.
We can assume from the question that the answer may refer to something about the UK’s laws that help drone-based delivery system become a big business. Based on the place of the answer gap, we can realise that the answer is an adjective.
The answer to this question (which is “more relaxed”) is easy to notice as it was said clearly and directly. Phrases like “The UK”, “aviation laws”, and “makes the UK a very attractive country to develop the E-commerce delivery system” help to narrow down the correct answer to this question.
- 38 Answer: aerial photography
Q38:
The main keywords in Q38 are “the UK”, “successful venture”, and “drone-based”.
We can assume from the question that the answer may refer to a business that is currently very successful in the UK. Based on the place of the answer gap, we can realise that the answer is a noun or a noun phrase.
The answer to this question (which is “aerial photography”) is easy to notice as it was said clearly and directly. Phrases like “Britain is already a leader” and “drone-based” help to narrow down the correct answer to this question. The speaker also explained why such business is a success in the UK, proving that aerial photography is the correct answer to this question.
- 39 Answer: controlled area
Q39:
The main keywords in Q39 are “Problems” and “not confining their drones”.
We can assume from the question that the answer may refer to a place where people flying their drones should keep them unless they want to cause troubles. Based on the place of the answer gap, we can realise that the answer is a noun or a noun phrase.
The answer to this question (which is “controlled area”) is easy to notice as it was said clearly and directly. Phrases like “Many of the problems have arisen” and “When someone flies a drone outside” help to narrow down the correct answer to this question.
- 40 Answer: stricter regulations
Q40:
The main keywords in Q40 are “brought in”, “drone industry”, and “will not become”.
We can assume from the question that the answer may refer to something that can prevent drone industry from growing if it is brought in. Based on the place of the answer gap, we can realise that the answer is a noun or a noun phrase.
The answer to this question (which is “stricter regulations”) is easy to notice as it was said clearly and directly. However, that the speaker used many words and phrases that are difficult to understand (like “in place”, “burgeoning”, or “the sky's the limit”) may cause confuse you if you don’t understand what the answer is. Note that we’ve confirmed that the answer something that can prevent drone industry from growing if it is brought in, indicating that you should only pay attention to such something. In this case, they are stricter regulations.
Source 1
Source 2
Part 1
You will hear a conversation in a mobile phone centre between a customer and a mobile phone seller. First you have some time to look at questions 1-7. [Pause 30 seconds]
You will see that there is an example that has been done for you. On this occasion only, the conversation relating to this will be played first.
Salesman: Good afternoon, madam, May I help you?
Customer: Oh yes. I'm looking for a mobile phone but don't really know where to start. This one looks a very attractive phone.
Salesman: Ah yes, that's the Apple iPhone 7S 32GB. It's very sleek and lightweight; it's only 140 grammes. It's a classic look, packed with special features such as a voice-activated service to assist you and built-in GPS.
Narrator: The phone the customer first looks at is the Apple iPhone 7S 32GB. So you should write '7S 32GB' in the space provided. You should answer the questions as you listen because you will not hear the recording a second time.
Listen carefully and answer questions 1-7.
Salesman: Good afternoon, madam. May I help you?
Customer: Oh yes. I'm looking for a mobile phone but don't really know where to start. This one looks a very attractive phone.
Salesman: Ah yes, that's the Apple iPhone 7S 32GB. It's very sleek and lightweight; it's only 140 grammes. It's a classic look, packed with special features such as a voice-activated service to assist you and built-in GPS.
Customer: Well, I really only want a mobile which has a good camera and which is easy to use. Oh, and another thing! I don't want it to run out of battery all the time like some of those cheaper phones.
Salesman: If you want an excellent camera then this phone has an 8-megapixel camera for photos. You can also talk for up to 8 hours once the battery is charged. On standby, your phone will remain powered for up to 200 hours.
Customer: Oh, that sounds good. How much is it, though? Salesman: You're looking at £22,50 a month on a fixed 24-month contract. The good thing is that there are no fees payable upfront.
Customer: Yes, it's a bit pricey. What about this one?
Salesman: That's the LG G8 phone. I'm afraid I'm going to disappoint you when you learn the price; It's £40 per month.
Customer: For a 24-month contract?
Salesman: Afraid so. But you're paying for several excellent features. The camera is a colossal 13 megapixels! You can also take still photos while simultaneously recording a video! Another good point is that it is remarkably lightweight at 149 grammes - so it's only slightly heavier than the Apple iPhone we just looked at.
Customer: What is the battery power?
Salesman: A lot more impressive than the Apple iPhone. Standby time is 565 hours and talk time 19 hours. It also has a high-definition screen that is second to none due to Quad HD technology In fact the screen has four times the pixel count of a normal HD screen
Customer: I admit I love the look of the phone but really it's way out of my price range. Oh look, that's a nice phone! The one with the flip top.
Salesman: Ah yes, the Samsung DM S410. That's one of our more basic models but it's still solid and reliable. Obviously it has hard keys rather than a touch screen but it's very economical. It's only £20 for the handset and It's pay-as-you-go thereafter.
Customer: What about the camera? Are the pictures of good quality?
Salesman: That's where the other two phones I showed you earlier are far superior in quality of picture than this model. In fact, the camera doesn't even possess a flash. You're also very limited on your talk time. It's only up to 2.5 hours and standby time is 75 hours. It's also fairly lightweight considering it's not state-of-the-art technology. It weighs in at 131 grammes.
Narrator: Before listening to the rest of the conversation you have some time to look at questions 8-10. [Pause 30 seconds] Now listen and answer questions 8-10.
Customer: Well, all things considered, I reckon the Apple IPhone 7S 32GB is the one for me.
Salesman: Actually, I know that it's out of stock at the moment. We only have the display model to show customers. But if I put in an order today it will be with you within the week, say around April 8th.
Customer: Great!
Salesman: So If I could just take your name and contact number, I will give you a call as soon as it's In.
Customer: OK, thank you. The name's Janet Johnson. That's Johnson with an 'H' and my mobile number is 0799 6783058378.
Salesman: Wonderful. Thank you very much madam. It was a pleasure meeting you.
Customer: Thank you, too, for all your help and for your patience!
Narrator: That's the end of Part 1. You have half a minute to check your answers. [Pause 30 seconds]
Now turn to Part 2.
Part 2
You will hear a scientist giving a laboratory induction to a group of new employees. First you will have time to look at questions 11-15. [Pause 30 seconds]
Now listen carefully and answer questions 11-15.
Welcome everybody to Browning-Smith laboratories. I'll be giving you a short tour around your new working environment and pointing out several key features. It's very much state-of-the-art as I'm sure you'll see.
Please now look at the plan of the laboratory building I gave you earlier. At the moment, we're standing in the large storage room. It's right there, positioned at the top on your plans and roughly in the middle. We've just come through the entrance door indicated and that's now behind us. OK, so got your bearings? All know where we are? Good! Let's continue our tour then and go next to the Dry Lab.
As we go straight ahead down this corridor, the caretaker's room is the next room on your right. Immediately after are the unisex toilets. Now, let's go through these doors ahead of us and Into the Dry Lab. OK... So here we are now In the Dry Lab, which is the laboratory's biggest work area. If you look at your map, as we are standing now with the doors behind us, you can see the acid storage bin area clearly marked off to your right. Let's walk over there and take a look. You can see on your maps that we're standing In the far end of the building now. The acid storage bins are a hazardous area obviously. If one of you should accidentally come Into contact with not only these stored materials but any other hazardous substance, then please proceed immediately to the eve wash/emereency shower area. That's just back where we came in, right after the doors opening onto the Dry Lab, on the outside corner of the unisex toilets. I think those are the ’main features this end of the Lab apart from the chest freezer and cooler you see off to your right, as you're facing the acid storage bins. The cooler area is divided into two sections.
OK... let's go and see the rooms now at the other end of the building. Now don't turn off to your left... that's where we entered the lab, If you'll remember... The next entrance off to your left, however, is the Wet Lab which if you'll look on your plan Is adjacent to the large storage area but can only be reached by this entrance. Let's pass on by this lab and the Clean Lab adjacent to It and make our way to the small storage area. It's the first room through these doors ahead of us now. Please hold the door open for the person behind you as we file through. Good, I think that's everyone here now. This is the small storage area and now we are at this end of the building there remains for me to show you only one other room. You can see two doors leading off this room. The one ahead is an exit which will take you outside the building. The other leads to the walk-in cooler. Oh... There is one more area I need to mention. That's the walk-in freezer. It can only be ac-cessed by leaving the building entirely, either through the exit I just pointed out or the first entrance we came in. I hope that's all clear now but you will soon become more familiar with the general layout of the laboratory building.
Narrator: Before you hear the rest of the discussion you have some time to look at questions 16-20. [Pause 30 seconds]
Now listen and answer questions 16-20.
Now I'd just like to refer to Health and Safety Procedure. This is essentially to fulfil basic health and safety requirements since I know that you are not unfamiliar with such procedures and must know them off by memory!
OK... So firstly, I'd like to say that if you are undertaking any project whether supervised or not, all of you will be required to discuss it first with your Health and Safety Co-ordinator. In certain cases, written approval is required. The Health and Safety Co-ordinator has the final decision in situations where formal approval is needed. Everyone undertaking a project will have to first submit a form of a written standard operating procedure to the Health and Safety Co-ordinator, outlining the steps and justifications for the experimental process to be carried out. Should the undertaking of a project not be granted initially, plans for the project, if satisfactorily amended, can be represented to the Health and Safety Co-ordinator for approval at a later date.
Assuming acceptance of the undertaking of a project, strict laboratory procedures must be adhered to. Overalls and non-hazardous equipment can be kept in the large storage room. On no account can either laboratory clothing or samples be removed from the building itself. Obviously the same goes for equipment that is portable. This way we can ensure that no cross-contamination can occur with samples or specimens kept in the laboratories.
Finally, and this goes without saying, when hazardous materials are being handled, full protective equipment should be worn. Safety goggles and protective overalls are kept in the small storage room for this purpose. If using sharp, contaminated objects, such as needles, these can be temporarily stored in clearly marked containers on your laboratory work surface. However, they must be disposed of by the end of the day in the waste disposal bins clearly indicated outside the laboratory building. These bins are to be found just outside the exit by the small storage room.
In the event of fire, please make your way immediately to the nearest of the two exits, either by the small storage or large storage room that I pointed out earlier.
All that remains for me to do Is to welcome you all to the company and wish you good luck!
Narrator: That's the end of Part 2. You have half a minute to check your answers. [Pause 30 seconds]
Now turn to Part 3.
Part 3
You will hear a discussion between two science students. First you have some time to look at questions 21-25.
[Pause 30 seconds]
Now listen carefully and answer questions 21-25.
Annette: Hi Mark! Are you going to that lecture on microchip Implant technology? I don't think I'll go. It's not that it's not a relevant field of study, it's just that it isn't personally relevant to me. If it were a Computer Science lecture, though, I wouldn't miss It for anything!
Mark: I know! Still I think the concept of microchip Implants is rather intriguing. Whether you like the idea or not, such a technol-ogy opens up so many possibilities. Almost everyone stands to benefit from it.
Annette: It just sounds so futuristic and like something out of a sci-fi novel to me.
Mark: Funnily enough, microchip technology was first predicted in a sci-fi novel over half a century ago. More amazingly still, the prediction didn't fall far short of reality, either!
Annette: But what sort of person would implant a microchip in their body?
Mark: Oh I don't know... gadget and techie enthusiasts for one. Whilst we may not have the technology available at the moment to use their full potential they will have uses in many fields in the future, I'm sure,
Annette: But doesn't the Implantation of the chip hurt at all? I'd imagine it was quite painful!
Mark: Actually, from what I've heard it's relatively painless. All you feel is a slight prick on your skin as a needle with the chip is inserted under your skin.
Annette: Just the thought of it makes my stomach turn! But isn't it quite unsightly? Doesn't the chip show up as a bump on the skin's surface?
Mark: No, not at all. It's really minute, you see. It's so small it fits into the size of a thumbnail.
Annette: Well, it's certainly not my thing, for sure.
Mark: I think you ought to come to the lecture though. You might change your mind.
Annette: No, you go. If you find out anything interesting, then you can tell me. I'll be around on campus for at least the rest of the afternoon.
Mark: OK! You're on.
Annette: Great! Well meet after the lecture then. See you!
Mark: Bye!
Narrator: Before you hear the rest of the discussion you have some time to look at questions 26-30. [Pause 30 seconds]
Now listen and answer questions 26-30.
Annette: Hi Mark! So how was the lecture?
Mark: You really missed out!
Annette: Really?
Mark: Yes. I learned so much. You wouldn't believe how microchip implants will improve our lives in the future.
Annette: Oh? Tell me more.
Mark: Well, from the simple action of allowing us to switch on a light or mechanical device with a wave of the hand to accessing our medical records, microchips will prove indispensable to us in the future!
Annette: Hm... Indispensable wouldn't be the word I'd use for encouraging people to be so lazy that they can't switch on an electric appliance unaided. I thought remote controls were bad enough! I take your point though about using microchips to access medical records.
Mark: Also, using microchip implant technology can help secure buildings. Access of buildings in the future will be restricted to individuals with a specific code on their microchip implant. But at the moment, though, there are some problems with the technology.
Annette: Like what, exactly?
Mark: Well, the microchip ID numbers of employees can theoretically be obtained and cloned by any individual standing close enough with a hand-held device.
Annette: I can't say that I was really in favour of the idea when you first mentioned it... but now you've persuaded me. If it's so easy to breach security then you're really defeating the whole point of the object aren't you, by using microchips to secure a building.
Mark: Guess so... but there's another brilliant use for microchips that I haven't told you about yet...
Annette: Go on...
Mark: GPS-enabled chips!
Annette: Which are?
Mark: Well, microchips that tell you the position of an individual. Like a GPS that tells you the direction when you're in a car but these tell you where someone is when they're lost and say if they're injured or In danger, they can be found easily.
Annette: So It's a bit like the microchips that are already used on pets?
Mark: Exactly!
Annette: Much as I can understand pet owners wanting to microchip their pets i don't think the case for microchipping humans is as clear-cut. I mean is it wise for an individual's movements to be known to everyone? That could place some individuals such as political activists and those escaping persecution under threat.
Mark: Doesn't seem like you're a great fan of microchip implants, then.
Annette; Their uses do at best seem rather limited Well, you won't catch me having a microchip implant in the near future, that's for sure!
Narrator: That's the end of Part 3. You have half a minute to check your answers. [Pause 30 seconds]
Now turn to Part 4.
Part 4
You will hear part of a science lecture. First you have some time to look at questions 31-40. [Pause 1 minute]
Now listen carefully and answer questions 31-40.
Now I'm sure most of you will be familiar with the concept of drones or Unmanned Aerial Vehicles, UAVs for short, to give them their technical name. If you are lucky enough, you may even own one! In fact they are becoming so popular amongst gadget lovers that the sales of consumer drones were up by 24% In 2014. It is certainly a technology that is catching on fast and seems to have captured the public's imagination. People of all ages are seemingly fascinated by UAVs whether the interest is professional or purely recreational. In fact, so far most members of the public tend to view UAVs as no more than a very sophisticated and expensive toy. As confirmation of this, Selfridges, the well-known London department store, has described them as 'the ultimate toy that spans the generations'. However, in this lecture, I would like to talk about the more serious side to UAVs and how they may revolutionise the world of business as well as employment.
With regard to the job sector, analysts predict that the market for drones could be worth billions. In the US alone, drones could create up to 70,000 jobs In this booming new industry. This would definitely be a boost to employment in a time where so many industries are replacing their workers with machines. The consumer end of the market, though, is a mere drop in the ocean. The potential for drones to revolutionise the way we do business is where the real opportunity lies and Britain has the potential to become the world leader.
Probably the most novel and ground-breaking use for UAVs is as an E-commerce delivery service. However, the idea has yet to get off the ground - literally! In principal, the idea is an excellent one. Consumers order Items from an Internet site and the order is dispatched and delivered to your door by an unmanned drone within minutes. The mall order giant, Amazon, first conceived of drones as a delivery service in the US, but plans stalled leading many to question if the whole proposition was merely a marketing stunt. More likely, though, the proposed drone delivery service conflicted with aviation rules as laid down by the US Federal Aviation Administration. The biggest problem In the US is that they've invested $5 billion in a new traffic control system but it was years before drones were on the radar. Therefore, aviation laws are not compatible with or accommodate for UAVs.
The UK, however, has much more relaxed aviation laws. Drones are permitted as long as they do not fly in 'crowded areas' as defined by the Civil Aviation Authority. It, therefore, makes the UK a very attractive country to develop the E-commerce delivery system in. Whilst the UK Is trying to set up and run a drone-based delivery service, Britain is already a leader In the field of drone-based aerial photography. If you think about it, the potential for such photography Is huge. Not only does It allow you to take photos that could only previously be taken from an aircraft or even hot air balloon but drones can get much closer to their subject. This is obviously a great advantage if taking photos of dangerous wildlife on safari. For the moment, drone-based aerial photography is especially popular for weddings. It's a bit of one-upmanship for the bride and groom really. I think most people are bored with the usual cliche settings of a ehurcti with a countryside backdrop.
Well, so far I've talked about all the positive aspects of UAVs. But we shouldn't forget that there have also been some problems experienced by those using this technology. Many of the problems have arisen because of a handful of hobbyists who are giving the industry a bad name. The issue mainly Is with cheap drones flown by people without licences. Because in the UK, unlike the US, a driver's licence is officially required to fly a UAV. When someone flies a drone outside a controlled area, like a park, you're heading for trouble. Only recently an accident caused by a drone made headlines. A photographer was injured In TGI Fridays when a stunt using a drone spectacularly backfired. That might be bad enough but an even more serious incident occurred recently when a drone had a near-miss with an Airbus A320 as it began its descent into Heathrow airport. However, that said, with stricter regulations in place, Britain could soon see E-commerce delivery systems 24 hours a day and may become a leading centre for imagery shot by drones. It certainly is a burgeoning Industry where, If you pardon the pun, the sky's the limit!
Narrator: That is the end of Part 4. You now have half a minute to check your answers. [Pause 30 seconds]
That is the end of the listening test. You now have ten minutes to transfer your answers to the Listening Answer Sheet.
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