Complete the form below.
Write NO MORE THAN THREE WORDS or A NUMBER for each answer.
APPLICATION FOR RAILCARD
|Type of Card Required:||Young Person’s Railcard|
|Date of Birth:||3|
|Permanent Address:||158 Kingwood Close, Norwich|
|Term-time Address:||Housewalk Terrace,|
|London Postcode:||WF1 4NN|
Note: The only obstacle is candidate’s personal confusion between the student’s first name and surname. Nonetheless, the woman had repeated his surname to guarantee so students can easily distinguish the correct answer.
Complete the table below.
Write NO MORE THAN THREE WORDS or A NUMBER for each, answer.
|Types of Ticket||Restrictions||Cost|
|London Day Out||outside peak hours||6 £|
|Super Advance Return||must hook seat 7 in advance||£23|
|Saver||outside peak hours||8 £|
Circle the correct letters A-C.
How much does the student actually pay for his ticket to London?
C: Central station, Norwich, Sue Brown speaking. Can I help you?
S: Is that the railway station ?
S: Er…is there a card that you can buy railway tickets and allows you to get discounts on it?
C: You mean a rail card ? Yes, there are various types. There’s the Young Person’s Railcard and the Senior Citizen’s Railcard, for example.
S: Well, I’d like a Yong Person’s Railcard, but I’m over 21. Is that OK? Do I still qualify ?
C: Yes, you’re eligible from 18 to 25.
S: Great. And how much does it cost?
C: 18 .
S: OK…and can I get it over the phone?
C: Well, I can take your details and process it now over the phone, but you’ll need to come in to collect the card.
S: Yeah, that’s fine.
C: OK, so I just need to take down some details. First of all, can I have your name?
S: Stephen Krockers.
C: OK, so first name Steven…Is that Steven with a “v”?
S: No, with “ph”.
C: Right…and can you give me your surname again?
S: That’s Krockers.
C: Crocker with a “c”?
S: No, I’ll have to spell it for you, K-R-O-C-K-E-R-S.
C: Right, thank you. Now, you said you were over 21-can I ask for your exact date of birth, please?
S: Yes, sure. It’s the third of February.
S: And the year’s years .
C: 1979. OK, lovely. So the next thing I need to know is your permanent address .
S: Right, I’d better give you my parents’ address then. I’m probably moving soon.
C: Yes, that’ll be fine.
S: It’s 158, Kingwood Close…
C: Is Kingwood one word or two?
C: And can you tell me the postcode , please?
S: It’s nr .
C: NR4 6JS?
S: No, F for Freddie.
C: Right, and the next thing I need is your telephone number.
S: Do you mean my parents’ number?
C: Yes, the number at your permanent address.
S: OK, it’s Norwich four five six three two one .
C: And are you living at that address now?
S: No, in term-time I’m in lodgings. But like I said, I might be moving soon.
C: Never mind, just give me the address where you’re staying now.
S: Right, it’s 62, Housewalk Terrace, Wakefield.
C: And the postcode?
S: wf1 .
C: Right,that’s fine.
S: And I want to get a ticket…can I do that now, and get the discount, or do I have to wait until the card’s ready?
C: No, you can book the ticket now, and collect it at the same time as you get the card.
S: OK. So I want a return ticket to London next week how much will that cost?
C: Well, it depends on what sort of ticket you get. There are four different kinds… I’ll go through them for you. Right, the cheapest one’s the London Day Out. That’s good if you’re just going away for the day…it includes some bus and tube travel in London, but you have to travel outside peak hours. That costs £18.00.
C: Now, the next one’s called the Super advance Return. You can travel on any train with that, but you have to book vour seat one day ahead. Actually it’s better to book earlier if you can, because there’s only a limited number of tickets.
S: OK..and how much is that?
C: It’s £23.
S: That doesn’t sound too bad. What about the other types of tickets?
C: They’re more expensive . There’s one called the Saver which again you can use on most trains outside peak hours, that’s twenty nine thirty . But you don’t need to buy it in advance, you can get it on the day you travel.
S: Mmm, that’s a bit expensive.
C: And finally, there’s the Open ticket, and with that you can travel on any train on any day of the week, and you don’t need to book ahead, but that costs sixty .
S: £60! Right, I’ll have a Super Advance. Now, I’d like to leave next Friday morning on the 8:30 train and come back on Sunday at 10 p.m. And… you said that usually costs £23?
C: That’s right.
S: So how much do I save with the rail covered ?
C: You get a third off £23 is £7.66. so you’ll pay £15.34 . But then this time you have to pay for the railcard too…that’s too that's 15.34 plus 18.00…so altogether you’ll have to pay 33 pounds 34 .
S: And when can I collect them?
C: They’ll be ready by wednesday , they should be at the bookings office after about 10:00 a.m.
S: Oh…I don’t know if I can make it on Wednesday. You can’t post them, can you?
C: No, you have to collect your railcard in person and sign it, and I nearly forgot to tell you, you need a passport sized photograph for it. If you don’t have one, there’s a machine on the station.
S: No, I think I’ve got one somewhere. I needed some for my college application . I think I had one left over.
C: Good. So is there anything else?
S: No, that’s great. Thanks a lot. Bye!