0:03:12" href="#"> Listen from here Locate Explain
Choose the correct letter, A, B, or C.
What insurance rate is recommended by the delivery service?
Where does the customer want the goods to be delivered?
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There are 40 questions in the reading module. The module consists of three passages which total about 2000-2200 words and become progressively...
Review & Explanations:
Complete the form below.
Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.
Name: Tim 1 Address to be collected from: 2 University Town: Brighton Postcode: 3 Size of container: ![]() 4 5 Contents: books 6 7 Total estimated value: £ 8 |
Choose the correct letter, A, B, or C.
What insurance rate is recommended by the delivery service?
Where does the customer want the goods to be delivered?
Source 1
Source 2
You will hear a telephone conversation between a customer and an overseas shipping agent.
First you will have time to look at questions 1 to 8.
(Pause the recording for 30 seconds)
You will see that there is an example that has been done for you.
On this occasion only, the conversation relating to this will be played first.
Jackie: Good afternoon, Denham’s Shipping. How can I be of service?
Tim: Well, I wish to enquire about sending a container of personal items from the UK to Ireland.
The customer wants to send his container to Ireland, so the Country of destination is Ireland. You should answer the questions as you listen because you will not hear the recording a second time. Listen carefully and answer questions 1 -8.
Jackie: No problem, would you like me to give you an estimate of the cost?
Tim: Yes, please.
Jackie: Well, first of all, may I take your details?
Tim: Of course. My name's Tim Lafferty.
Jackie: Could you spell your surname for me, please, Tim?
Tim: Yes, it's Lafferty; L — a — f — f — e — r—t —y
Jackie: Thank you, Tim. Now, where would you like us to pick your container up from?
Tim: My university, if possible.
Jackie: Okay, let me make a note of the address.
Tim: It's Abbeyfield University.
Jackie: Is that A-B-B-E-Y-F-l-E-L-D?
Tim: That's right. Park Street, Brighton.
Jackie: Perfect. And may I take down your postcode, too?
Tim: It's BR8 9P3.
Jackie: Great. Thank you, Tim. Have you the container's measurements?
Tim: I do. It's approximately 2.5 metres long by 1.25 metres wide.
Jackie: I see. Quite a big one then!
Tim: Indeed!
Jackie: And the height?
Tim: I make it a metre and twenty centimetres deep.
Jackie: So that's 2.5 by 1.25 by 1.2.
Tim: Right.
Jackie: And what will actually be in the box, Tim?
Tim: Oh, mostly old uni books.
Jackie: Okay
Tim: And some music albums.
Jackie: Anything else?
Tim: Yes, a little bit of stationery.
Jackie: I see. And could you put an estimate on the value of the items?
Tim: The books are quite valuable; they're worth around £1800, The music albums, maybe half that, say £900, and you can out the stationery down as £300.
Before listening to the rest of the conversation you have some time to look at questions 9 and 10.
(Pause the recording for 30 seconds)
Now listen and answer questions 9 and 10.
Jackie: Okay. And will you be purchasing contents cover from US also?
Tim: Eh, I'm not sure what you mean.
Jackie: Sorry, let me explain; because your items are worth more than £2,000, we recommend that you purchase insurance to cover yourself in the event of damage or loss.
Tim: Makes sense. What are my options?
Jackie: Well, we offer three insurance deals - the premium rate, standard rate and economy rate ones. Premium offers full cover in the event of loss, damage or theft, which means you would be provided with the full cost of replacing your belongings.
Tim: What about standard and economy?
Jackie: standard will give you today's value - the second-hand value of your belongings - and economy provides you with a fixed payment of £1000 in the event of loss, damage or theft.
Tim: Well, I can afford to live without those books to be honest, so just give me the cheapest option.
Jackie: We recommend standard cover for all our customers.
Tim: No, thank you. That won't be necessary. The cheapest option will be fine.
Jackie: No problem. And one last thing; will you be needing delivery at your office, at your house, or do you intend to pick up your container at the port?
Tim:Home delivery would suit me best I think,
Jackie: We'll.... (fading)
That's the end of Part 1. You have half a minute to check your answers. (Pause the recording for 30 seconds)
Now turn to Part 2.
Comments:
Countries are becoming more and more similar because people are able to buy the same products anywhere in the world. Do you think this is a positive or negative development?
It is true that the globalization has made the world a global village and the countries are lot more similar than ever before. These days, people can have the same items from any part of the world. This trend, in my opinion, has both negative and positives aspects due to various reasons.
First, one problem that comes with this development is that countries might lose part of their culture. For example, today many teenagers in my country prefer listening to international bands instead of local musicians. As the music is a way of conveying some elements of the local culture, by listening only to international music, the teenagers lose contact with their own culture. This means that they will not be able to pass their culture on to the next generations. As a result, the culture will disappear. This is a negative aspect, since the existence of different cultures is what makes the world so interesting.
However, the fact that we are able to buy the same products is a very positive aspect of globalization. For instance, before it happens, people from South America found it difficult to buy a high quality computer. This convenient accessibility is even more important when we discuss access to some medication. Today, some countries have improved their population's life expectancy because their citizens had access to certain drugs.
In conclusion, although there are pros and cons related to this development, I think that the positive aspects outweigh the negative ones, since it might make a great improvement to people's lives.
(Written by Sudabeh)
It is true that in couple of years world become small village. Globalization made significant change because of it people from one country can buy anything which is available in other countries. As a result every nation becoming similar. In my opinion this is the positive development.
Firstly, due to globalization foreign fashion is popular world wide. Every individual is exited to observe and experience new things which leads to purchase other country products. For instance, Apple is a foreign brand for smartphones and its product are available in almost every country. So people can easily buy and operate. Moreover, it is creating similarities with foreigners. There will be no wonder for local people if foreigners come to visit any other country and having apple phones.
Secondly, it helps to connect people with each other easily as well as create environment for tourism. There are lots of people who are very particular about their lifestyle whatever they utilizing in home country they think may be same product will not be available in other nations where they would like to visit. Furthermore, if products are easily available across the world they can easily travel. For example, KFC is a franchise store which are worldwide with same taste. so, tourists can enjoy same as they feel in their home country.
In conclusion, yes this is the positive development which helps to make entire world as a small village and people are becoming friendly with each other. It is very helpful for development of poor country.
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In modern era technology increasing day -by-day by this world convert into global market.people can buy any product in all over the world . According to me it is a positive development due to make convenient human life and reduce culture difference. I will discuss some points to support my view point,why I think it is a positive development. To commence with, tecnology make number of social sites for online marketing that offer all nations food , costumes and so on hence,masses can buy anything which they want to buy although that available only in their country they can buy that in any corner of the world.it make every person ,s life more easy.Gor instance Amazon is a inter national marketing site that available in all countries of the world and every person can use it and buy anything in all nations.
furthermore, it is useful to make all countries in one because it very beneficial for reduce the difference between cultures of all cultures customes are available in any where other countries individuals obisily try other countries customes and food and some of them adopt other nations culture and also they can make some changes in their own culture that make all countries one .In addition if all products available in all over the world it improve the quality of products because all countries will want to get high sales that is only possible good quality of products. To sum up, it is a positive development and helpful for all nation,s people . Government should do work to increase it because it also beneficial.for making developed nation.