Reading is the second part of the IELTS test, and takes 60 minutes. It consists of three or sometimes four reading passages of increasing difficulty,...
Complete the notes below.
Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.
BANK ACCOUNT OPENING FORM | |
Example | Answer |
Type of account: | (A) deposit account |
Name of account decided on: | 1 |
Customer's name: | 2 Fox |
Date of birth | 3 , 1970 |
Current address: | 10, 4 , South Quay |
Duration of time living there: | about 5 |
Address (before): | Flat 3 Canada House, 6 , Edinburgh |
Office number: | 02072356735 |
Home number: | 7 |
Occupation: | 8 |
Identity (security): | Name of his 9 : Monica |
The account opening sum: | £ 10 |
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Note: “0207 235 6735” is his office number. As this number has been filled in the office number cell above, candidates might not mistake it for his home number. |
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Source 1
Source 2
CUSTOMER: Hi. Can I open a bank account, please?
BANKER: Sure. Come on in. Make yourself at home. I’ll just get some details for you. It won’t take long.
CUSTOMER: OK. Right.
BANKER: What kind of account do you want?
CUSTOMER: A deposit account.
BANKER: OK. I’ve got the application form here then. Have a look at this leaflet. We have several types.
CUSTOMER: I’ve decided on the one called “Classic.”
BANKER: Good, that’s fine. Can I have your full name, please?
CUSTOMER: Yes, it’s Jonathan Fox. That’s J-O-N-A-T-H-A-N.
BANKER: Oh, right. Thank you. And what’s your date of birth, please?
CUSTOMER: The twenty-first of January, 1970.
BANKER: Right. Do you have another bank account in the UK?
CUSTOMER: No, not yet. This is the first one.
BANKER: OK, fine. And what is your address in the UK, sir?
CUSTOMER: 10, Island House, South Quay.
BANKER: That’s East London, isn’t it?
CUSTOMER: Yes.
BANKER: Near Canary Wharf, right?
CUSTOMER: Yes. That’s right.
BANKER: How long have you been at your current address?
CUSTOMER: Ah, just around one month actually.
BANKER: OK, that’s fine. Can I ask for a previous address?
CUSTOMER: Sure. It’s Flat 3 Canada House, Queen Street.
BANKER: Is that all?
CUSTOMER: Yes.
BANKER: That’s Edinburgh, isn’t it?
CUSTOMER: Yes.
BANKER: Edinburgh. OK. Thank you. Do you have a daytime telephone or mobile phone number?
CUSTOMER: Yes, I think the number at my office is 0207 235 6735. Would you like my home phone number, too?
BANKER: Yes, please.
CUSTOMER: It’s 0204 675 1222.
BANKER: Lovely. Right. What do you do for a living in the UK, sir?
CUSTOMER: I am working at an English Language school in central London as a tutor. It’s my main job.
BANKER: OK. Now we usually ask for a piece of information for checking your identity, for security reasons if you phone us.
CUSTOMER: Sure.
BANKER: What name is your mother’s first name? Because it’s less likely to be known.
CUSTOMER: OK. It’s Monica.
BANKER: Thank you.
CUSTOMER: Yes, M-O-N-l-C-A. It’s Russian.
BANKER: OK, good. And how much would you like to open your account with?
CUSTOMER: I’ve only brought £1,000.
BANKER: OK, fine. How often would you like to receive bank statements?
CUSTOMER: I won’t be needing bank statements. What about an online banking service?
BANKER: OK. Just a moment, please. Can I check in the box on the screen?
CUSTOMER: Sure. I was also wondering about a mortgage service.
BANKER: Sure. Can you just wait a moment? I’ll introduce you to a mortgage marketing manager.
CUSTOMER: Thank you.
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