IELTS Mock Test 2023 July Writing Practice Test 2

You should spend about 20 minutes on this task.

The charts below show the performance of a bus company in terms of punctuality, both actual and target (what actually happened compared to what the company was trying to achieve), and the number of complaints and passengers.

Summarise the information by selecting and reporting the main features and make comparisons where relevant.

You should write at least 150 words.