You will be allowed 1 hour to complete all 3 sections of the IELTS Academic Reading test.
Complete the notes below.
Write ONE WORD AND/OR A NUMBER for each answer.
Hotel Reservation
Example
Location: north from the coast
Four-bed room available in 1
Room price:
• in high season: € 2
• cheaper if you booked 3 in advance
Meal included in price: 4
Must bring your own: 5
Hotel facilities:
• a lounge with a variety of 6
• 7 room
• 8
Activities available:
• collect 9
• hire 10
Nguồn 1
Nguồn 2
Receptionist: Good morning. Sunset Hotel. How may I help you?
Customer: Good morning. I just saw an advert in the paper about your hotel. Where exactly is it located?
Receptionist: We are situated on Sunset Avenue, north of the beach. Close to many scenic spots, it is an ideal choice for travellers interested in sightseeing.
Customer: That’s great. Is there a vacant four-bed room? We’ll be travelling with our two sons aged 9 and 11, so it’s best that we are able to stay in one room.
Receptionist: Let me check, just a moment...Um. we only have a few four-bed rooms, and I’m afraid they are fully booked at the moment. The earliest time available is August , but there might be some left in July if a previous customer cancels the reservation.
Customer: Oh, that’ll do. How much would the room cost me?
Receptionist: It’s 77.50 euros during peak time, but the price would be much lower during off-peak season. Only 50 euros.
Customer: So if I book a room right now, is there any discount?
Receptionist: Yes. We do offer a 30% discount for any reservation made one month ahead of schedule. It is a very reasonable price.
Customer: That does sound tempting. Does the price include anything?
Receptionist: The price includes two breakfast vouchers per room per day. You can use them at two different restaurants in our hotel. There’s also a 20-minute spa trial available, but you have to book it beforehand at the concierge or directly at the Spa Centre.
Customer: Um, I’m wondering if there is a hairdryer in the room. It takes ages to dry my hair without one. Do I have to bring one? Receptionist: No, there is absolutely no need to bring that for each room is equipped with a hairdryer. But I have to inform you that towels are not provided. You’ll have to bring your own or hire some at the front desk.
Customer: Oh, I see. ieltstrainingonline.com 9
Customer: Before making a reservation, can you tell me a little bit more about your hotel?
Receptionist: Sure, no problem. We aim to please our guests by providing impeccable service and all the modem amenities, trying to make them feel at home. In the lounge, there are a list of books, ranging from contemporary literature to classic poetry, free for any guest to read. There is also a games room offering a number of indoor games including popular board games like Monopoly as well as the beloved Table Soccer. A nice place to go to on rainy days.
Customer: Are there computers available in the hotel? I might have a few emails to respond to during my stay there.
Receptionist: I’m afraid we currently co not provide any for our customers. However, Internet is available within our hotel premises. Just use the room number and guest name to log in.
Customer: That means I have to bring my own laptop then. All right. Um, because I’m travelling with my two sons, is there anything that they might be interested in?
Receptionist: Yes, a popular activity here for children is collecting shells on the beach. Our hotel has a private beach. When there are very few visitors, you can take a stroll down the beach with your children and enjoy some quality family time undisturbed.
Customer: That sounds nice, but you see my boys really love adventure. Is there something more exciting for them to participate in?
Receptionist: We do have bicycles ready for hire. You can cycle with the boys along the bush track by the hotel, which is an ideal place to explore the wonders of nature. But, because there's only a limited number of bicycles, we apply a "first come first serve" rule.
Customer: Got it. I think my boys would love it. How can arrange the payment, then? Can I pay by credit card?
Receptionist: Of course. We take credit cards.
Customer: Thank you. You've been a great help. Receptionist: My pleasure, ma'am.
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