|Huy Đứm Qi||9.0||16:49|
Complete the notes below.
The three functions of the centre are:
- conference centre
- Example: educational institution
- place for fun-filled weekends
The customer wants to bring children who have 1
SPORTS: Sailing, windsurfing, volleyball, rowing, and a sport most children have never tried which is 2
• The Birch Unit - sleeps 3
• Greenback Row - sleeps the same number of people
• Cabins 1 - 3: sleep 10 people
• Cabins 4 : sleep 12 people each
Mr Bryson's booking arrangements
• The customer would bring 5 students for the course.
• He would like to book the course starling Sunday 6
• The cost for one week would be £ 7 per child.
• The school’s telephone number is 8
You will hear a telephone conversation between a receptionist and customer.
First you have some time to look at questions 1 to 8.
(Pause the recording for 30 seconds)
You will see that there is an example that has been done for you. On this occasion only, the conversation relating to this will be played first.
R= Receptionist C= Customer
R: Good morning, Fairview Lake Camping Centre. Can I help you?
C: Oh yes. I'm interested in bringing a group of schoolchildren to your centre for a week's stay this summer, and I'd like some information. Could you tell me something about your organisation?
R: Certainly, sir. We have three main functions, really. We are a conference centre, an educational institution, and simply a place where you can come and have a fun-filled weekend. Whatever your goal is, our professional staff are on hand to help you.
The answer is "an educational institution" so this has been filled in for you. Now we shall begin. You should answer the questions as you listen because you will not hear the recording a second time. Listen carefully and answer questions 1 to 8.
C: I think we'd like to have an educational visit and some fun at the same time. I was thinking particularly of some of our children who have failed exams, and need to retake them next year.
R: I see. Well, we offer coaching in various subjects at most levels; you know, Maths, Sciences, Geography, languages. We adjust the courses according to the needs of your pupils. As for the recreational side of the centre, we offer sailing, windsurfing, volleyball, rowing, athletics and quite a few other sports. Most children have never tried archery, so we offer courses in that, too. It's very popular.
C: That sounds good. I'll see if there is any interest. And where would the children stay?
R: Well, we have the Birch Unit that sleeps 8 people, and Greenback Row which sleeps the same number. Cabins 1-3 each sleep ten people. Cabins 5 and 6 sleep twelve people each. How many young people are you thinking of bringing?
C: 22, Twelve girls and ten boys.
R: Perfect, then I suggest Cabin 3 for the boys, and Cabin 5 for the girls. How long would you want to stay? Ah, yes, I remember, you said a week, didn't you, Mr...?
C: Bryson, Mike Bryson, Yes, that's right, a week.
R: Good. Groups arrive on a Saturday evening, and leave the following Sunday morning.
C: That would be fine. Now, when are your courses?
R: Tell me the dates that would suit you, and we'll see what we can do.
C: The end of June would be perfect for us.
R: End of June. Let me see,.. How about the week starting Sunday, June 24th, The week starting Sunday 30th is pretty much booked up.
C: Yes, the 24th would suit us fine. Now, about prices?
R: For one week, including lessons, food, accommodation and all sporting activities, the cost would be £425 per child, and £480 per adult. Could I have your school's telephone number; please, Mr Bryson?
C: Yes, certainly. It's 647864.
R: 647864. And the code?
C: Em. 4304. Sorry, no. 1304. By the way, are you open in the winter? And if so, what do you offer sports-wise?
R: Yes, we certainly are, Mr Bryson, and we offer ice fishing, cross-country skiing and animal tracking. It's actually very popular in the winter.
Before you hear the rest of the conversation, you have some time to look at questions 9 and 10.
(Pause the recording for 30 seconds)
Now listen and answer questions 9 and 10.
C: Interesting. Perhaps I'll bring a group then, too. Oh, I almost forgot to ask. What are the eating arrangements?
R: We have an enormous amount of space for dining. We can divide the dining area into several separate rooms, if necessary. If you really want your privacy we can give you a separate room, but actually we find that mealtimes give you the opportunity to meet people from other groups. There's no difference in price, whatever you choose.
C: Right. What if we want to cook our own meals now and again?
R: Yes, that can be arranged. All of the units have their own tiny kitchens, but there are also many outdoor areas where you can cook over an open fire. We try and have several barbecues too, which are very popular.
C: That all sounds very satisfactory. I know the kids will be enthusiastic, and the prices sound fair enough, so I'll speak to my headmaster and get back to you as soon as possible.
R: Good, Mr Bryson. I look forward to hearing from you.
That is the end of Part one. You now have half a minute to check your answers. (Pause the recording for 30 seconds)
Now turn to Part two.