These 10 IELTS Listening Tips provide you with essential strategies to help you get the score you need in the exam and show you how to improve...
Circle the correct letter A-C.
EXAMPLE
What time is it now as Jenny is talking to the agent?
A 11:00
B 11:30
C 12:00
Jenny’s journey began in ...
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Complete the form.
Write NO MORE THAN THREE WORDS for each answer.
Name: | Jenny Lee |
Address: | 2 St., Riverside |
Telephone number: | 3 |
Arrived on: | Flight QA 392 |
Connecting from: | Flight 4 |
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Circle the correct letter A-C.
Which of the drawings resembles Jenny’s bag?
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Which extra feature does Jenny identify?
About the option A, although it is mentioned in the conversation, it is just a suggestion of the man “Is it black?” and the woman denies to it “No”, sort of a grey colour”. Therefore, the option A is incorrect answer. About the option C, it isn’t mentioned in the conversation. Thus it is also the incorrect answer. About the option B, as the woman confirms that “Well, it has wheels, and a retractable handle on the end so you can pull it, as well as the handle in the middle.” It means that the woman shows the bag’s extra feature that it has wheels.
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What time should Jenny’s bag arrive?
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Write NO MORE THAN TWO WORDS for the answer.
When Jenny picks up the bag, she has to 8 in person.
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Name TWO things that the agent advises Jenny to bring.
9
10
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Source 1
Source 2
A conversation in an international airport between a newly arrived student, Jenny Lee, and an agent at the lost luggage counter
A: OK, who’s next, please?
J: I think I am.
A: How can I help you?
J: I just came in on flight 372 from Singapore at 11:30 and my luggage hasn’t arrived. I’ve been waiting at the baggage claim for about half an hour now and everything seems to have come off the plane. The conveyor belt has stopped
and all the passengers have gone. So I came here to find out what has happened to my bag.
A: Can I see your ticket please?
J: Here it is.
A: So you came from Hong Kong today and changed planes in Singapore, right?
J: Yes, the connection in Singapore was a tight one. The plane got in late and I had to rush to get to the next flight.
A: That’s the problem right there. There wasn’t enough time to get your bags onto the connecting flight. Normally Singapore airport is very efficient. Now, I need you to fill in these forms. Your name?
J: Jenny Lee.
A: Address?
J: I guess you want my address here. I’m staying with relatives. Just a minute, I’ll have to look it up. It looks like 583, no it’s 533 East 67th St. in Riverside.
A: Do you have the phone number there?
J: Yes, I do. It’s ... um... 93014269.
A: So you came in on Qantas Flight 392. Do you know the number of the flight out of Hong Kong?
J: Let me see. I think it was Cathay Pacific 900 or something. Oh yes, it says here CX 912.
(Pause)
A: Right. Now, I need a description of the luggage. How many pieces did you check in?
J: Just one.
A: Can you describe it for me? Here is a picture to help you.
J: OK. It’s a big bag like this one. Rectangular -not hard shell but soft covered and it has a zipper around the front.
A: Is it black?
J: No, sort of a grey colour.
A: Any identification?
J: Just a tag with my name on it.
A: Any other features?
J: Well, it has wheels, and a retractable handle on the end so you can pull it, as well as the handle in the middle.
A: OK, that’s fine. Now, if your bag missed the connection; I’m sure it’ll be put on the next flight. I’ll email Singapore as soon as I finish here. The next flight comes in at 17:50, that’s ten to six this evening. You can pick it up then.
J: Ten to six. That’s too long to wait. Can I get my uncle to pick up the bag on his way home from work?
A: Sony. You have to be here yourself to clear customs.
J: Of course. I almost forgot. Will the bag come here, to this desk?
A: Yes. You pick it up here, then take it over to the customs area. By the way, don’t forget to bring your passport. You will also need to have the key plus your ticket with the baggage claim number on it.
J: Oh, OK. Guess I’ll have to come back tomorrow then. It’s lucky I packed everything I need for now in my carry-on bag.
A: Yes, that’s always a good idea. Be prepared!
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