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IELTS Recent Mock Tests Volume 3

IELTS Recent Mock Tests Volume 3

4.0
(2,163 votes)
  • Đăng ngày: 31 Jan 2018
  • Tests taken: 2,026,072
Part 1: Question 1 - 10
  • 1 33 Hillcrest
  • 2 AL698GQ
  • 3 754688
  • 4 C
  • 5 A
  • 6 B
  • 7 security (process)
  • 8 entertainment
  • 9 hotel
  • 10 phone card
Part 2: Question 11 - 20
  • 11 C
  • 12 C
  • 13 A
  • 14 B
  • 15 A
  • 16 B
  • 17 C
  • 18 B
  • 19 A
  • 20 B
Part 3: Question 21 - 30
  • 21 B
  • 22 B
  • 23 C
  • 24 C
  • 25 A
  • 26 solution
  • 27 role of motivation
  • 28 culture
  • 29 management of change
  • 30 nature of volunteering
Part 4: Question 31 - 40
  • 31 cities
  • 32 bank
  • 33 skyscrapers
  • 34 stone (construction)
  • 35 recycled glass
  • 36 rainfall
  • 37 wooden
  • 38 soil
  • 39 movement
  • 40 guidelines

Leaderboard:

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Raiyan Ahmed 9.015:08
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4 Luna Hoang 9.015:37
5 VINEETH SIDDIGARI 9.015:49
6 Min Htaw 9.015:50
7 Bharath Harsha Malempati 9.015:53
8 Sana Ashfaq 9.016:17
9 stella Guo 9.016:46
10 Apichaya Supawimon 9.017:40

Tips for improving your ielts score

How to use the "keyword technique" in IELTS Reading?

We can use Keywords Technique for all the types of question in the IELTS Reading Test.

3.8
(18 votes)

08 May 2018

Review & Explanations:

Part 1: Questions 1-10

Questions 1-3

Complete the notes below.

Write ONE WORD AND/OR A NUMBER for each answer.

Complaint to the airport

Example

Answer

Name:

Jack Dawson

Address:

1 Road, Exeter

Postcode:

2

Telephone:

work: 3 home: 798662

  • 1 Answer: 33 Hillcrest
    • the words which lead you to the answer are underlined.

    • the word/number you must write for the answer is marked.

    • words which you might wrongly think could be the answer are in italics.

    • Keywords in Q1 are Address, Road, Exeter

    • The keywords suggest the answer should be a number and the name of a road (as word limit allows us to write ONE WORD AND/OR A NUMBER)

    • The second detail that the operator wants to know is about the man’s address. He answers by saying that he lives on 33 Hillcrest Road. Base on the spelling provided (H-I-double-L-C-R-E-S-T), we can write the name of the road with correct spelling. Hence,  33 Hillcrest is the answer for Q1

     

  • 2 Answer: AL698GQ
    • Keyword in Q2 is Postcode:

    • The keyword suggests the answer should include both letters and numbers, the letters are capital.

    • According to Jack, his postcode is AL698GQ. Hence, AL698GQ is the answer for Q2

  • 3 Answer: 754688
    • Keywords in Q3 are Telephone, work.

    • The keywords suggest the answer should be a series of number.

    • Jack provides 2 phone numbers. One is at his office, and one is home phone number. As the question asks for telephone at ‘’work’’, which means the phone number at his office, we write down the first phone number. It is 754688. Hence, 754688 is the answer for Q3

Questions 4-6

Choose the correct letter, A, B or C.

4

What aspect of the flight does the man complain about?

  • A
  • B
  • C
Answer: C
  • Keywords in Q4 are flight, man, complaint about

  • The thing that makes Jack disappointed is that the air conditioning didn’t work so he had to suffer from the hot and stuffy atmosphere. As ‘’hot’’ is related to the temperature, C is the correct answer. It is also confirmed by the operator when she apologises for the fault with the air conditioning which make the temperature disappointed..

  • Note: Although punctuality is mentioned, it is not the problem coming from the flight. It is mentioned as the fact that Jack is punctual to the flight all the time. Thus, A is incorrect. Additionally, he only says that he paid extra money for the legroom. However, he doesn’t compliant anything about it. Therefore, B is not correct. Hence, C is the answer for Q4

5

What does the man think about the food served during the flight? 

  • A
  • B
  • C
Answer: A
  • Keyword in Q5 are man think about the food served during the flight

  • When being asked about the food, Jack first paises it to be ‘’inexpensive and quite delicious’’, which tells us that B and C are not correct.

  • The answer is A. Jack is not satisfied with the small portion for lunch which made him not feel full enough. In other words, the lunch was more like a snack which was not enough to eat. Hence, A is the answer for Q5

6

What does the man think of the service of the staff?

  • A
  • B
  • C
Answer: B
  • Keywords in Q6 are the man think the service of the staff

  • Although Jack thinks the staff was helpful, he is not totally satisfied about the service. It is due to the long time he had to wait for the staff to come and help him when he had a request. Thus, B is the answer.

  • Note: A is incorrect as Jack still has thing to complaint about the service. C is incorrect because the staff was useful and they arrived late as a result of the shortage of staff on board, not because they had bad attitude. Hence, B is the answer for Q6

Questions 7-10

Complete the sentences below.

Write NO MORE THAN TWO WORDS for each answer.

The man felt satisfied with 7 because it was quick.

During the flight, 8 facilities helped him distract from other poor quality of the service.

As a gift, a 20% discount on the 9 fees will be offered.

The flight company also offers the man a 10 worth £20.

  • 7 Answer: security (process)
    • Keywords in Q7 are The man felt satisfied, it was quick.

    • The keywords suggest the answer should be a noun.

    • According to Jack, the process through security was quick which helped him relieve stress. That means he is satisfied about the process of security. Note that words limit is NO MORE THAN TWO WORDS . Thus, we only need to write ‘’security’’. Hence, security is the answer for Q7

  • 8 Answer: entertainment
    • Keywords in Q8 are facilities helped him distract from other poor quality of the service.

    • The keywords suggest the answer should be a noun.

    • Jack complaints about the seats which were uncomfortable, too old and need repairing, and also the reclined feature which was broken. Fortunately, good entertainment facilities were helpful as it made him be hooked on the movies and therefore enabled him to forget the discomfort. Hence, entertainment is the answer for Q8

  • 9 Answer: hotel
    • Keywords in Q9 are gift, a 20% discount, fees, be offered

    • The keywords suggest the answer should be a noun

    • The first gift Jack will receive is a 20% discount on the cost of hotel stay. Note that ‘’cost’’ is similar to ‘’fees’’. Thus, he will be offered a discount on his hotel fee.

    Hence, hotel is the answer for Q9

  • 10 Answer: phone card
    • Keywords in Q10 are fight company also offers the man a, worth £20

    • The keywords suggest the answer should be a singular noun

    • In addition to the 20% discount on the hotel fees, Jack also receive a phone card with £20 credit. Note that ‘’credit’’ is not the answer as it equals to ‘’worth’’ and it doesn’t make specific sense. Hence,’’phone card’’ is the answer for Q10

Part 1
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SECTION 1

OPERATOR: Hello, you have reached the complaints department. How can I help you?

JACK:    Yes, hello there. I am phoning to make a complaint regarding a flight that I took with you recently.

OPERATOR: OK. There are some details I will need to take from you first. May I have your name please?

JACK:    Jack Dawson. That’s D-A-W-S-O-N.

OPERATOR: And your address?

JACK:    It’s 33 Hillcrest Road. That’s H-I-double-L-C-R-E-S-T.

OPERATOR: 33 Hillcrest Road. Is that in Exeter?

JACK:    Yes.

OPERATOR: And what is the postcode of the residence?

JACK:    It’s AL698GQ.

OPERATOR: Thank you. Do you have a telephone number?

JACK:    Yes. The number at my office is 754688.

OPERATOR: That’s good, and may I just take a home phone number for you in case of emergencies?

JACK:    No problem. It’s 798662.

OPERATOR: Are they both local numbers?

JACK:    Yes.

OPERATOR: OK great, thank you for your patience. Now what is the nature of your complaint?

JACK:    I’m phoning to complain about a flight I took recently. I always take certain measures to ensure that I will be comfortable. For example, I always pay the additional cost for extra legroom and I always arrive punctually for the flight to make sure that I am seated beneath an air conditioner. Unfortunately I was disappointed to find that the air conditioning on the plane was broken, so I spent the entire flight in discomfort as it was too hot and the air was stuffy.

OPERATOR: I see. I do apologise for this fault with the air conditioning. Now while I have you on the phone, would you mind answering a short questionnaire regarding your recent flight?

JACK:    Sure.

OPERATOR: OK, let’s get started. What did you think of the food that was served to you during the flight?

JACK:    I thought that it was inexpensive and quite delicious. However I was still very hungry afterwards as it was a very small portion and more of a snack. Providing a snack for lunch is not reasonable.

OPERATOR: OK, I have noted that down. What was your opinion of the quality of service that you received from our staff on-board?

JACK:    The staff were very helpful, but each time I pressed the button to request service it took a long time for a staff member to arrive. I found this frustrating as there just weren’t enough staff on-board the flight to be able to serve all of the customers.

OPERATOR: OK, that’s great. Thank you very much for answering those questions. Are there any other parts of your travel experience that you would like to comment on?

JACK:    Yep. The process of moving through security was very quick and helped to make my travel experience stress-free.

OPERATOR: Okay. Do you have any extra comments on the services you received during the flight?

JACK:    Yes, I thought that the seats were very uncomfortable and looked very old. They were also in need of repair as the reclined feature on my chair was broken so I could not go to sleep for the whole flight. Luckily the entertainment facilities were very good so I was able to distract myself by watching movies.

OPERATOR: Thank you so much for taking the time to answer all of my questions, we would like to offer you some gifts as a goodwill gesture, with a 20% discount on the cost of your hotel stay. We also appreciate that international calls to your home country can be expensive and we are sure that you would like to keep your family updated on your travels, so please accept a phone card, which has a credit of £20.

JACK:    Oh that’s really great. Thank you so much for the gifts!

OPERATOR: No problem, we look forward to having you travel with us again soon! Have a fantastic vacation.

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