Complete the form below. Write NO MORE THAN ONE WORD OR A NUMBER for each answer.
Example NEW PATIENT’S ROAD | Answer Dawson Road |
FULL NAME | Mike 1 |
WIFE’S FIRST NAME | Janet |
CHILDRENS’ FIRST NAMES | 1st 2 2nd 3rd 4th |
ADDRESS | 52 Dawson Road 3 Melbourne |
HEALTH CARD NUMBER | 4 |
WIFE’S HEALTH CARD NUMBER | will give later |
PREFERRED DOCTOR SELECTED | 5 White |
Keywords in Questions | Similar words in Passage |
Q1: FULL NAME Mike [______] | R: Right. I’ll just have to take some details. First of all, could you give me your name? M: It’s Mike Jacobs. J-A-C-O-B-S |
Note: Straight forward answer with the name spelled. The answer is Jacobs. |
Keywords in Questions | Similar words in Passage |
Q2: CHILDREN’S FIRST NAMES 1st [______] | M: My wife’s name is Janet and I have one little boy whose name is Rod. R: Ron? M: No, Rod. R-O-D. |
Note: One minor misdirection when the Receptionist said "Ron?" but the man corrected her with "No, Rod. R-O-D". The answer is Rod. |
Keywords in Questions | Similar words in Passage |
Q3: ADDRESS: 52 Dawson Road, [______], Melbourne | R: Good, that’s fine. And what is your address here in Melbourne? M: 52 Dawson road, Highfield. Melbourne. R: Highfield. H-I-G-H-F-I-E-L-D. |
Note: From the question we know that the answer is probably a district/suburb name and it must be between "52 Dawson Road" and "Melbourne". The Receptionist confirms the information by spelling the suburb name. The answer is Highfield. |
Keywords in Questions | Similar words in Passage |
Q4: HEALTH CARD NUMBER: [______] | R: Highfield. H-I-G-H-F-I-E-L-D . Good. And I’ll need to know your health card number. M: It’s N H eight seven one eight one two C . |
Note: Another straight forward answer. The answer is N H 8 7 1 8 1 2 C. |
Keywords in Questions | Similar words in Passage |
Q5: PREFERRED DOCTOR SELECTED: [______] | R: Now, we’ve got 4 doctors here. There’s Dr. Susan Larkins, Dr. Kevin White, Dr. James Nicholson and Dr. Linda Williams. Which one would you like to register with? M: Oh! I didn’t think of that. Well, I think I would like a man as my doctor. I’ll go for the last one. Was that one a man? R: No, that was Dr. Linda. How about Dr. Kevin? M: Yes, that will be fine. R: Right. Dr. White it is. |
Note: From the question we know that we need to fill in a doctor name in the answer. In the passage there are 4 doctors. A misdirection when the man went for the last one mentioned (Dr Linda) but he prefers a man so he choose Dr Kevin instead. Then the receptionist confirm with "Right. Dr White it is". Hence the answer is Dr (Kevin) White. |
Circle the correct letters A-C.
When is Mike’s wife’s first appointment?
Keywords in Questions | Similar words in Passage |
Q6: When is Mike’s wife’s first appointment? A. Friday 21st at 2.00pm. B. Friday 21st at 2.30pm. C. Friday 21st at 3.30pm. | M: I’d like to make an appointment now for my wife. She wants to come in at the end of the week. R: How about this Friday morning? That’s Friday the 21st. M: Hmm, I don’t think she can make the morning. Any openings in the afternoon? R: There are appointments available at 2.00, 2.30 and 3.30. M We’ll take the first one please. |
Note: As all the answers are on the same day, Friday 21st, we must look for the time of the appointment. After all the answers are listed by the receptionist, the man picked the "first one". Hence the answer is A. Friday 21st at 2.00pm. |
What is the surgery’s phone number?
Keywords in Questions | Similar words in Passage |
Q7: What is the surgery’s phone number? A. 7253 9819 B. 7253 9829 C. 7523 9829 | M: Oh. And what shall my wife do if she wants to switch doctor? R: She can just give us a call here. Do you want to take the number down? M: Yes please. R: It’s seven two five three nine eight two nine . |
Note: There are only minor differences between the choices so you should just write the number down as you listen and make the comparison later. The answer for this question is B. 7253 9829. |
What is the name of the girl with whom Mike is speaking at the surgery?
Keywords in Questions | Similar words in Passage |
Q8: What is the name of the girl with whom Mike is speaking at the surgery? A. Rachel B. Elizabeth C. Angela | M: Can you give me your name please? R: My name’s Angela but there are two other girls who might be on duty as well. Their names are Elizabeth and Rachel but it doesn’t matter who’s on duty. Anyone can take care of it. |
Note: The question asked for the name of the Receptionist hence the answer for this question is C. Angela. The other girls’ names are just misleading information. |
What’s the night doctor’s mobile number?
Keywords in Questions | Similar words in Passage |
Q9: What’s the night doctor’s mobile number? A. 0506 759 3856 B. 0506 759 3857 C. 0506 758 3856 | M: Now what do we do if we need to call out a doctor during the night? R: We’ve got a rotation system with the doctors in the area. There’s a mobile and you can call and that’ll get through to the doctor who’s on duty. M: What’s that number? R: It’s zero five zero six seven five nine three eight five six |
Note: Similar to Q7, just write the number down as you listen. The answer for this question is A. 0506 759 3856. |
Which of the following does the surgery NOT make a charge for?
Keywords in Questions | Similar words in Passage |
Q10: Which of the following does the surgery NOT make a charge for? A. Travel vaccinations B. Consultations C. Insurance reports | M: Got that. I didn’t ask about any charges. R Like all Australia, prescriptions have to be paid for at the chemist at the prevailing rate. Some things like vaccinations for travel and insurance reports we make a standard charge for and I can give you a price list for those. Consultations though are under the National Health Service so they’ll be free. |
Note: According to the passage, choice A and choice B will be charged at standard rate. Consultations will be free. Hence the answer for this question is C. Insurance reports. |
แหล่งที่มา 1
แหล่งที่มา 2
Mike (man) Hello. I’ve just moved to melbourne for a new job and I’ve been advised to register with a new doctor for my family and myself. I think that this surgery is the nearest one to where I live.
Recept. What’s the name of the road that you live in sir?
M: Dawson Road.
R: Yes. That’s in our area. Would you like to register with us now?
M: Yes please.
R: Right. I’ll just have to take some details. First of all, could you give me your name?
M: It’s mike jacobs . J-A-C-O-B-S.
R: And your family?
M: My wife’s name is Janet and I have one little boy whose name is Rod.
R: Ron?
M: No, Rod. R-O-D.
R: Good, that’s fine. And what is your address here in Melbourne?
M: 52 dawson road, Highfield. Melbourne.
R: Highfield. H-I-G-H-F-I-E-L-D. Good. And I’ll need to know your health card number.
M: It’s NH eight seven one eight one two C . What about my family?
R: Oh, only yours for now. Do you know the name of your old doctor?
M: It was Dr. Graham McKenzie in Perth.
R: Now, we’ve got 4 doctors here. There’s Dr. Susan Larkins, Dr. Kevin White, Dr. James Nicholson and Dr. Linda Williams. Which one would you like to register with?
M: Oh! I didn’t think of that. Well, I think I would like a man as my doctor. I’ll go for the last one. Was that one a man?
R: No, that was Dr. Linda. How about Dr. Kevin?
M: Yes, that will be fine.
R: Right. Dr. White it is. Will that be the same for your family?
M: Oh yes. My wife might not want a man as her doctor. Well, we’ll leave it as it is for now and my wife can change if she wants to.
M: I’d like to make an appointment now for my wife. She wants to come in at the end of the week.
R: How about this Friday morning? That’s friday Mmm, I don’t think she can make the morning. Any openings in the afternoon?
R: There are appointments available at 2.00, 2.30 and 3.30. M We’ll take the first one please.
Ok. That’s done.
M: Oh. And what shall my wife do if she wants to switch doctor?
R: She can just give us a call here. Do you want to take the number down?
M: Yes please.
R: It’s seven two five three nine eight two nine . Can you give me your name please?
R: My name’s Angela but there are two other girls who might be on duty as well. Their names are Elizabeth and Rachel but it doesn’t matter who’s on duty. Anyone can take care of it.
M: Now what do we do if we need to call out a doctor during the night?
R: We’ve got a rotation system with the doctors in the area. There’s a mobile and you can call and that’ll get through to the doctor who’s on duty.
M: What’s that number?
R: It’s zero five zero six seven five nine three eight five six Got that. I didn’t ask about any charges.
R Like all Australia, prescriptions have to be paid for at the chemist at the prevailing rate. Some things like vaccinations for travel and insurance reports we make a standard charge for and I can give you a price list for those. consultations though are under the National Health Service so they’ll be free.
M Great. Well that’s all. Thanks and goodbye.
R Goodbye.
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