Which hotels have the following facilities?
Write the correct letter, A, B, C, or D next to questions 1-6.
A | Royal Hotel |
B | Star Hotel |
C | Winchester Hotel |
D | All Three Hotels |
Example: Online booking B
1 Sea view
2 Handicap accessibility
3 Multiple meal options
4 Private dining
5 Group discount
6 Children’s play area
The keyword concerned in Q1 should be “Sea view” From the question, we can assume that the answer must be name of hotel. By accurately locating the keywords, the answer “Star Hotel” is quite easy to spot as they remind of that hotel before through “Yeah, and you can even book the gorgeous sea view rooms if you act quickly.” The answer for Q1 is B. |
The keyword concerned in Q2 should be “handicap accessibility” From the question, we can assume that the answer must be a name of hotel. The question “Are there handicap accessible rooms?” - a sign of the answer will appear soon. By accurately locating the keywords, the answer “all three options” is quite easy to spot. Note: “handicap accessibility” is equal to “physically disabled” The answer for Q2 is D. |
The keyword concerned in Q3 should be “Multiple meal options” From the question, we can assume that the answer must be a name of hotel. The question: “Which of these hotels serve food? suggests that the answer will soon appear. First, they remind of the 2 hotel, but they limit the breakfast menu. Then, “the Royal Hotel is your best bet” is your answer The answer for Q3 is A. |
The keyword concerned in Q4 should be “Private dining” From the question, we can assume that the answer must be a name of hotel. They asked more information about the restaurant of Royal Hotel. By accurately locating the keywords, the answer “the Royal Hotel” is quite easy to spot as they remind of that hotel before and the sentence “Dinners are in a nice, low-key but high quality setting in the hotel’s private dining room and Fridays feature the house jazz band” The answer for Q4 is A. |
The keyword concerned in Q5 should be “Group discount” From the question, we can assume that the answer must be a name of hotel. The question: “Is there a group discount?” suggests that the answer will soon appear. By accurately locating the keywords, the answer “Winchester” is quite easy to spot through “It looks like there is one at the Winchester - 15% off when you book 8 or more rooms.” The answer for Q5 is C. |
The keyword concerned in Q6 should be “Children’s play area” From the question, we can assume that the answer must be a name of hotel. The question: “Is it suitable for children though” suggests that the answer will soon appear. By accurately locating the keywords, the answer “Winchester” is quite easy to spot. The answer for Q6 is C. |
Complete the sentences below.
Write ONE WORD ONLY for each answer.
The man needs to send his 7 to the hotel.
He also needs to make 8 immediately.
The hotel must be alerted in advance if guests will need help with 9
There is no need to prepare 10 for hotel drivers.
The keyword concerned in Q7 should be “the man send” From the question, we can assume that the answer must be a noun. By accurately locating the keywords, the answer “deposit” is quite easy to spot. The answer for Q7 is deposit. |
The keyword concerned in Q8 should be “he make” something “immediately” From the question, we can assume that the answer must be a noun. By accurately locating the keywords, the answer “invitations” is quite easy to spot through “you probably want to send the invitations as soon as you know how many rooms to hold” The answer for Q8 is invitations. |
The keyword concerned in Q9 should be “the hotel alerted” From the question, we can assume that the answer must be a noun. By accurately locating the keywords, the answer “transport” is quite easy to spot through “sometime before you arrive do let US know if you’ll be requiring our transport service to and from the airport” The answer for Q9 is transport. |
The keyword concerned in Q10 should be “no need” and “hotel drivers” From the question, we can assume that the answer must be a noun. By accurately locating the keywords, the answer “gifts” is quite easy to spot through “if you would like to tip you are welcome to do so, but hotel drivers do not accept gifts” The answer for Q10 is gifts. |
แหล่งที่มา 1
แหล่งที่มา 2
AGENT: Hello, Elite Travel, this is Emily speaking, how may I assist you today?
CUSTOMER: Hi, I have a group visit to plan, and I wonder whether you could help me decide on which hotel to book. I have narrowed it down to either the Winchester, the Royal Hotel, or the Star Hotel. I am wondering if you have a recommendation.
AGENT: I would be happy to help! Those three are excellent choices. If everyone is booking hotel rooms independently, an easy way to do it is online booking. The Star Hotel offers online bookings at no additional charge.
CUSTOMER: It sounds fine!
AGENT: Yeah, and you can even book the gorgeous sea view rooms if you act quickly.
CUSTOMER: Hm, I will consider that. It would be great since we are mostly first-time visitors to the area to get a nice view of the water. Now, are there handicap accessible rooms?
AGENT: Yes, all three options have access for the physically disabled.
CUSTOMER: Great. I should also mention that we will be on a tight schedule, so we won’t have much time to go out for meals. Which of these hotels serve food?
AGENT: There is a limited continental breakfast menu at the Star and at the Winchester. For a full restaurant and room service, the Royal Hotel is your best bet.
CUSTOMER: Oh wonderful! Could you tell me more about the restaurant?
AGENT: Absolutely. In the morning there is a gourmet buffet or a la carte item, and after 11 a.m. lunch is served in the dining room. Dinners are in a nice, low-key but high quality setting in the hotel’s private dining room and Fridays feature the house jazz band.
CUSTOMER: How lovely! Is there a group discount?
AGENT: No, sorry. Not at the Royal hotel. Let me check on the others, though. Could I place you on hold for just a second?
CUSTOMER: Sure, thanks.
AGENT: It looks like there is one at the Winchester - 15% off when you book 8 or more rooms.
CUSTOMER: Really? Sold! We’ll book at the Winchester. Wait - is it suitable for children though? We’ll have a few little ones in our group, and it would be great to have a way to keep them occupied.
AGENT: Yes. In fact, it has a play place that kids just love, with slides, and swings and everything. Definitely a good hotel to bring the kids.
CUSTOMER: Okay, great.
CUSTOMER: So now I know where we’ll be staying, what next? Should I go ahead and book transportation and assign rooms and everything?
AGENT: Well, for now, there are only a few things for you to take care of. We will hold a block of rooms for you as soon as you send a deposit. I recommend booking as soon as possible, so you probably want to send the invitations as soon as you know how many rooms to hold.
CUSTOMER: Oh, right. Okay, I’ll send the invitations and put down the deposit. Is there anything else I should take care of?
AGENT: Great! And don’t worry about this now, but sometime before you arrive do let US know if you’ll be requiring our transport service to and from the airport.
CUSTOMER: I’ll make sure to let you know. Does that incur a service charge? Or perhaps a tip, or some presents to show our gratitude for the personal car service?
AGENT: Oh, don’t worry about it. It is a free service, so if you would like to tip you are welcome to do so, but hotel drivers do not accept gifts.
CUSTOMER: Thanks for your help!
AGENT: My pleasure. Enjoy your stay at the Winchester!
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