Choose the correct letter A, B or C.
Example: When does the special offer finish?
A late March
B early April
C at the end of May
What total discount is Jonathon’s school being offered?
Where did Jonathon first want to take his students?
Complete the notes below.
Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.
Two main things the all-inclusive price covers:
Extras also covered by the all-inclusive offer: airport taxis, 6 a city tour, 7
E-mail address of contact person: 8 .com
Number of travellers: 49 Credit Card Number: 9
Date of travel: 7th of April Expiry Date: 01-Jan-2015
Departure time: 7:00 a.m. Total cost of booking: 10
Arrival time: 10:30 a.m. (local time)
You will hear a telephone conversation between a travel agent and a school principal who is organising a school tour for a group of third-year students.
First you have some time to look at questions 1 to 3
(Pause the recording for 30 seconds)
You will see that there is an example that has been done for you. On this occasion only, the conversation relating to this will be played first.
James; Hello. McFadden's Travel! James speaking; how may I help you?
Jonathon: Hi there; my name's Jonathon Presley, principal of Sainsbury Secondary School. I am calling to ask about your early bird tour offer. I saw it advertised in the Evening Herald yesterday.
James: Certainly, Mr. Presley; what would you like to know?
Jonathon: Oh, please, Jonathon will be fine.
James: Of course, Jonathon. How can I help you?
Jonathon: Well, the first thing I'd like to know is how long is your offer valid for? My third-year students are planning a holiday in early April; will they qualify for the discount?
James: The good news is our special offer runs until the end of May. Jonathon: Oh dear, oh dear, March! That's terrible, we've just missed out.
James: On the contrary, Jonathon. It's May not March; you WILL qualify for the discount.
Jonathon: Oh, fantastic.
Narrator: The offer finishes at the end of May so the answer is (C).
Now we shall begin. You should answer the questions as you listen because you will not hear the recording a second time.
Listen carefully and answer questions 1-3.
James: And I'm only just getting started; the best news is yet to come.
Jonathon; What do you mean?
James: Well, tell me now ..., how many students are you planning to take on this tour?
Jonathon: I expect there'll be about 45 students and 3 teachers accompanying them. Why? Are there any further discounts?
James: There are indeed. We do a 25% discount on groups of up to 40 people. For you, we can offer an even better rate; a 50% discount.
Jonathon: Wow, is that on top of the 15% early bird discount?
James: It most certainly is, which makes your total tour discount, hmmmmm, fifty plus fifteen, sixty-five percent.
Jonathon: Surely there's a catch, this is too good to be true.
James: Well, there is a condition that you must choose your destination from a list we have selected. You can't book a tour to just anywhere in the world with this discount rate,
Jonathon: I see, and would Madrid be on that list by any chance?
James: I am sorry to disappoint you but we do not offer this rate on tours to Madrid. However, we have an excellent all-inclusive 7-day Barcelona tour which is available. How does that sound?
Jonathon: Sounds interesting. What is the total cost per student?
James: Let's see ... It works out at £679 per person with the discount. The normal price is £1940 so you are saving £1261 per person.
Jonathon: Hold on a moment, let me get a pen to write some of this down; It's getting complicated. Okay, how much will it cost per student?
Jonathon: And how much of a saving is that?
Jonathon: Barcelona sounds very good indeed! Tell me, what do you mean by all-inclusive? What does £679 get us?
Before you hear the rest of the conversation, you have some time to look at questions 4-10.
(Pause The recording for 30 seconds)
Now listen and answer questions 4-10.
James: Well, that price covers flights. 3-star hotel accommodation and extras.
Jonathon: James, I must say, I'm very glad I called you this morning. This is a fantastic deal. It covers flights, accommodation and what else?
James: Plus airport taxis, breakfast every morning, a city tour and theatre tickets.
Jonathon: Great!.... and what about the teachers?
James: The teachers can travel free of charge with the students.
Jonathon: Well I might just go on this tour myself, I've always fancied a trip to Barcelona......ehhhh, ehh but for the children's sake, of course.
James: Of course. Now, let's get to work on the booking. Exactly when were you planning to leave?
Jonathon: The 7th of April, if possible.
James: Yes, that's available. And, can you confirm the exact number of students please?
Jonathon: It's either 44 or 45, let me see... Yes, 45, exactly 45 students, No, sorry, in fact that's 46. I forgot about Jenny McCarthy; she sent her application in late so it's not in the same pile as the rest.
James: So that's the 7th of April and 46 students, correct?
Jonathon; Yes, perfect, and three teachers. Is there a morning flight?
James: Yes, your flight is at 7 a.m. on Monday the 7th of April.
Arrive at the airport two hours before departure. The flight will take about two and a half hours and you'll land at 10.30 a.m. local time. How does that sound?
Jonathon: Sounds great, Can I give you my e-mail address to confirm the rest of the details?
James: Of course.
Jonathon: It's firstname.lastname@example.org. That's j-o-n-a-t-h-o-n dot p-r-e-s-l-e-y at s-a-i-n-s-b-u-r-y dot com. And well pay by credit card if possible.
James: That'll be perfect. What's your card number?
Jonathon: It's 6676 6654 97431251, expiry date 01 Jan 2015.
James: And the name on the credit card?
Jonathon: That's my own, Jonathon Presley.
James: So, £679 times 46 students, I'm going to charge £31,234 to your credit card, that's the total cost.
Jonathon: Sounds fine.
James: Great! Well, I think that's all we need for now, Jonathon. It's been a pleasure doing business with you. If you have any questions please don't hesitate to give me a call. We'll be in touch next week to confirm the booking details.
Jonathon: Okay, and thank you very much for your help, James. Bye for now.
James: Bye bye Jonathon! Speak soon.
That is the end of Part one. You now have half a minute to check your answers.
(Pause the recording for 30 seconds)
Now turn to Part two.