• The keywords concerned in Q11, Q12, Q13 and Q14 must be “reasons why people need blood transfusions”.

• From the question, we can assume that the answer must be nouns.

• According to the Matthew, victims of accidents and burns, heart surgery, organ transplants and patients receiving treatment for leukaemia or cancer are in need of blood transfusions. Therefore, those reasons will be consecutively filled in the gaps, with the final results as “accidents/burns” as the answer for Q11, “heart surgery/organ transplants” as the answer for Q12, “patients with leukaemia/cancer” as the answer for Q13.

• The keywords concerned in Q11, Q12, Q13 and Q14 must be “reasons why people need blood transfusions”.

• From the question, we can assume that the answer must be nouns.

• According to the Matthew, victims of accidents and burns, heart surgery, organ transplants and patients receiving treatment for leukaemia or cancer are in need of blood transfusions. Therefore, those reasons will be consecutively filled in the gaps, with the final results as “accidents/burns” as the answer for Q11, “heart surgery/organ transplants” as the answer for Q12, “patients with leukaemia/cancer” as the answer for Q13.

• The keywords concerned in Q11, Q12, Q13 and Q14 must be “reasons why people need blood transfusions”.

• From the question, we can assume that the answer must be nouns.

• According to the Matthew, victims of accidents and burns, heart surgery, organ transplants and patients receiving treatment for leukaemia or cancer are in need of blood transfusions. Therefore, those reasons will be consecutively filled in the gaps, with the final results as “accidents/burns” as the answer for Q11, “heart surgery/organ transplants” as the answer for Q12, “patients with leukaemia/cancer” as the answer for Q13.

According to Matthew, premature babies may need blood to stay alive. The fact that they are in need of blood transfusions makes them become the answer for Q14.

• The keywords concerned in Q15 must be “red blood cells” and “to cells”.

• From the question, we can assume that the answer must be a phrase or a verb.

• Understanding the question, we can be assured that the answer mainly concerns what red blood cells do to cells. According to Matthew, red blood cells’ main function is to carry oxygen to cells. This function perfectly suits to what we are looking for. Therefore, the answer for Q15 must be “carrying/carry oxygen”.

• The keywords concerned in Q16 must be “white blood cells” and “help patients’”.

• From the question, we can assume that the answer must be a noun/nouns.

• Understanding the question, we can be assured that the answer mainly concerns what is the thing that white blood cells are able to help/improve. According to Matthew, white blood cells play a vital role to the body’s immune system and are particularly useful to patients whose normal defense systems aren’t working properly. Therefore, we can conclude that white blood cells help patients’ immune/defence system. Thus, the answer for Q16 must be “immune/defence system”.

• The keywords concerned in Q17 must be “plasma” and “the other blood parts”.

• From the question, we can assume that the answer must be a verb or a phrase.

• Understanding the question, we can be assured that the answer mainly concerns the activity that plasma performs to the other blood parts. According to Matthew, plasma carries other blood parts around. Therefore, the answer for this question must be “carrying/carries/carry”.

• The keywords concerned in Q18 must be “where” and “Westley General Hospital Department”.

• From the question, we can assume that the answer must be a noun.

• Understanding the question, we can be assured that the answer mainly concerns the name of a department at Westley General Hospital where people come to donate blood. Matthew confirms that the blood donation takes place at Wesley General Hospital at the Outpatients Department. Therefore, the answer for this question must be “Outpatients”.

• The keywords concerned in Q19 must be “when” and “between 9.00 am and”.

• From the question, we can assume that the answer must be a particular time.

• Matthew directly informs us that blood donors should come between 9.00 am and 4.30 pm. Therefore, the answer for this question must be “4.30 pm”.

• The keywords concerned in Q20 must be “be” and “or over”.

• From the question, we can assume that the answer must be an age.

• According to Matthew, blood donors must be healthy and at least 17 years of age. Therefore, the answer for this question must be “17”.

• The keywords concerned in Q21 must be “other computer labs” and “postgraduates”.

• From the question, we can assume that the answer must be a noun.

• We are looking for people who are allowed to have access to other computer labs, which can also be used by postgraduates. In general, there are 4 computer labs open to undergraduates, while others can only be used by the staff and postgraduates. Therefore, the answer for this question must be “staff”.

• The keywords concerned in Q22 must be “location of Salisbury lab”.

• From the question, we can assume that the answer must be a noun, regarding a particular place.

• According to Dave, Salisbury is situated in the library. Therefore, the answer for this question must be “library”.

• The keywords concerned in Q23 must be “reservation”.

• From the question, we can assume that the answer must be a particular period of time.

• According to Dave, unless computers are free, users should reserve their time on a computer for 2 hours daily. Therefore, the answer for this question must be “2 hours”.

• The keywords concerned in Q24 must be “write reservation in book”.

• From the question, we can assume that the answer must be a noun.

• Dave reminds Jim that he must use a pen to write his name in the reservation book, or else someone may erase it and replace with their name. Therefore, the answer for this question must be “in pen”.

• The keywords concerned in Q25 must be “password”.

• From the question, we can assume that the answer must be a code, a phrase or a series of numbers.

• Jim selects “biology” as his password because that’s the name of the subject that he’s studying at the moment. Therefore, the answer for this question must be “biology”.

Note: Inattentive students may mistakenly believe that his girlfriend’s name, “Mary”, is the answer. However, even though Jim is aware that Mary will be mad if he’s not using her name as his password, he still insists to select “biology” as his password. Therefore, “Mary” is an incorrect answer.

• The keywords concerned in Q26 must be “pick up print outs from” and “in Franklin”.

• From the question, we can assume that the answer must be a noun.

• Understanding the question, we can be assured that the answer mainly concerns a particular type of container where we can pick up print outs. According to Jane, print outs go into a queue and end up on a tray in Franklin. Therefore, the answer for this question must be “tray”.

• The keywords concerned in Q27 must be “costs”.

• From the question, we can assume that the answer can be a particular price.

• Fortunately for Jim, even though it cost 3 pence per page last year, it doesn’t cost him anything this year. Therefore, the answer for this question must be “nothing”.

• The keywords concerned in Q31 must be “no deaths since its launch in”.

• From the question, we can assume that the answer must be a particular time.

• Hillary informs us that since the bullet train system’s inception in 1964, there has never been a single death. Therefore, the answer for this question must be “1964”.

Note: “Inception” and “Launch” are interchangeable in this context.

• The keywords concerned in Q32 must be “world train record”.

• From the question, we can assume that the answer must be nouns or a phrase.

• According to Hillary, the bullet train holds the current world records for the fastest average speed of 261.8 kph. Therefore, the answer for this question must be “fastest average speed”.

• The keywords concerned in Q33 must be “1 year”, “total of” and “late”.

• From the question, we can assume that the answer must be a particular period of time.

• Understanding the question, we can be assured that the answer mainly concerns a total amount of time that all bullet trains combined were late for 1 year. According to Hillary, in one year, the total time that all bullet trains were late by was 12 seconds. Therefore, the answer for this question must be “12 seconds”.

• The keywords concerned in Q34 must be “Nozomi trains stop at”.

• From the question, we can assume that the answer must be a noun or a phrase.

• Understanding the question, we can be assured that the answer must be a particular location where Nozomi trains stop. According to Hillary, Nozomi trains stop only at the most important stations. Therefore, the answer for this question must be “most important stations”.

• The keywords concerned in Q35 must be “Kodama trains stop at”.

• From the question, we can assume that the answer must be a noun or a phrase.

• Understanding the question, we can be assured that the answer must be a particular location where Kodama trains stop. According to Hillary, Kodama trains stop at all stations. Therefore, the answer for this question must be “all stations”.

• The keywords concerned in Q36 must be “French TGV”, “pull TGV trains” and “using”.

• From the question, we can assume that the answer must be a noun or a phrase.

• Understanding the question, we can be assured that the answer mainly concerns the tool that French TGV locomotives use to pull the TGV trains from both ends. According to Hillary, they use a centralized power system to perform the action. Therefore, the answer must be “centralized power system”.

• The keywords concerned in Q37 must be “Japanese ground”, “unsuitable” and “because”.

• From the question,, we can assume that the answer must be an adjective.

• Understanding the question, we can be assured that the answer mainly concerns the characteristic of Japanese ground which makes them unsuitable for the TGV type of train. According to Hillary, Japanese ground is flimsy, which makes it unsuitable for the TGV type of train. Therefore, the answer must be “flimsy”.

• The keywords concerned in Q38 must be “extra advantage”, “Japanese electric car system” and “act as”.

• From the question, we can assume that the answer must be a noun or a phrase.

• According to Hillary, the electric car system can act as a brake to reduce the speed of the train, which makes it an extra advantage. Therefore, the answer for this question must be “brake”.

• The keywords concerned in Q39 must be “after power supply is cut off” and “electricity is still produced by”.

• From the question, we can assume that the answer must be a noun or a phrase.

• According to Hillary, when the power feed to the electric car motors is stopped, the wheels will continue to revolve, thus keep the motors rotating and result in electricity generation by magnetic induction. In other words, after the power supply is cut off in the electric car system, electricity is still produced by magnetic induction. Therefore, the answer for this question must be “magnetic induction”.

• The keywords concerned in Q40 must be “huge improvements” and “made possible by advances in”.

• From the question, we can assume that the answer must be a noun or a phrase.

• According to Hillary, because of the remarkable progress achieved in semiconductor technologies, huge improvements in the electric train system have been acknowledged. In other words, huge improvements in power, operability and safety administration have been made possible by advances in semiconductor technologies. Therefore, the answer for Q40 must be “semiconductor technologies”.