Look at the following statements and the list of gourmet restaurants below.
Match each statement with the correct restaurant, A-E.
Write the correct letter, A-E, in boxes 1-6 on your answer sheet.
NB You may use any letter more than once.
Gourmet Restaurants | |
A | Claridge’s |
B | China Tang |
C | The Seafood Restaurant |
D | Fifteen |
E | Maze |
1 Excellent food but not a good view from the restaurant.
2 Spoilt a birthday celebration and food was far too expensive.
3 Complimentary drinks and wonderful food.
4 Inspired by the owner and encouraged to go by word-of-mouth.
5 The waiters were very attentive.
6 Spoilt a birthday celebration and food was terrible.
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Q1: Excellent food but not a good view from the restaurant. |
Not an impressive location as they have a pay and display car park in front of it. Excellent from start to finish. |
Note: After skimming, it is said that the Seafood restaurant was excellent from start to finish means their food was excellent but the view wasn’t, which display car park in front of. Hence, For that reason, the answer is C |
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Q2: Spoilt a birthday celebration and food was far too expensive. |
I have had better for a quarter of the price. We told the manager that we were celebrating my husband’s birthday but they did nothing special for us. However, a table close to us were celebrating a birthday and got special treatment. |
Note: The customer said that they had had better for a quarter of the price means the price was too expensive. In addition, she wanted to celebrate her husband’s birthday but restaurant did nothing special for them means spoiling (or ruining) the birthday celebration. For that reason, the answer is B |
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Q3: Complimentary drinks and wonderful food. |
Two free glasses of champagne on entering the restaurant. Very relaxed atmosphere. Friendly staff. Met Gordon at our table. The kitchen is spotless. The service was slow but wonderful food. |
Note: “two free glasses of champagne on entering” means “complimentary drinks”. And the word “wonderful food” is also mentioned in this restaurant. So the answer is E |
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Q4: Inspired by the owner and encouraged to go by word-of-mouth. |
Went after talking to friends who had been. Not an impressive location as they have a pay and display car park in front of it. Excellent from start to finish. Rick Stein has been a big inspiration to me. |
Note: Customer was inspired by Rick Stein - the owner. Customer went to restaurant after talking to friends who had been means to be encouraged to go by word-of-mouth. For that reason, the answer is C |
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Q6: Spoilt a birthday celebration and food was terrible. |
The service is rather poor. We were a large party of 12 celebrating my birthday and this added to an already overwhelmed staff. Food absolutely appalling and would have been better if they had used a microwave. Food was either salty or bland. |
Note: the party of 12 celebrating birthday was added to an already overwhelmed staff so it was spoilt. And food was either salty or bland, even got cold, so food was terrible. For that reason, D is the answer |
Do the following statements agree with the information given in the reading passage?
In boxes 7-14 on your answer sheet, write
TRUE | if the statement agrees with the information |
FALSE | if the statement contradicts the information |
NOT GIVEN | If there is no information on this |
7 They have the largest bakery shops in the United Kingdom.
8 They only sell pasties, sausage rolls, in their savoury product range.
9 Lots of people complain because the cafe prices are more than the shop prices.
10 Vegetarians can’t eat doughnuts as they have animal derivatives or rennet in them.
11 Food could cause an allergic reaction because they like to mix baked food together.
12 They can always prepare made-to-order sandwiches by asking at the counter.
13 Greggs pay for the postage when delivering e-gifts.
14 If you have forgotten to bring some money you could pay by mobile phone.
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Q7: They have the largest bakery shops in the United Kingdom. |
Greggs plc is the largest bakery chain in the United Kingdom and has 1,671 outlets. |
Note: the writer mentioned Greggs plc is the largest bakery chain in the UK but didn’t mention whether they have the largest bakery shops in the UK. For that reason, the answer is Not given |
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Q8: They only sell pasties, sausage rolls, in their savoury product range. |
It specialises in savoury products such as pasties, sausage rolls but also sells sandwiches and sweet items including doughnuts and vanilla slices |
Note: they sell not only pasties, sausage rolls, but also sandwiches in their savoury product range. For that reason, the answer is False. |
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Q9: Lots of people complain because the cafe prices are more than the shop prices. |
Firstly, VAT is applicable for a ‘sit down service’. In addition, our running costs are greatly increased in terms of additional team members, cutlery, tables, extra cleaning required, and so on, which unfortunately means it is more expensive to run a café operation. |
Note The writer just explained why café and shop prices are expensive and why running cost of cafe is more expensive than running shop operation, not mentioned people complained about the prices. For that reason, the answer is Not given |
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Q10: Vegetarians can’t eat doughnuts as they have animal derivatives or rennet in them. |
We have a range of sandwiches and savouries which are meat free including Egg Mayonnaise, Cheese Savoury and Cheese and Tomato. We also have the Cheese & Onion Pasty and Cheese & Tomato Pizza, which are made solely with vegetarian ingredients and don’t contain any animal derivatives or animal rennet. |
Note: According to the passage, doughnuts aren’t mentioned in a range of sandwiches and savouries which are meat free or be made solely with vegetarian ingredients and don’t contain any animal derivatives or animal rennet. For that reason, the answer is True |
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Q11: Food could cause an allergic reaction because they like to mix baked food together |
Unfortunately, we’re unable to recommend any of our products to people with allergies because our food is freshly baked and prepared in open bakery and shop environments so cross-contamination could inadvertently occur. |
Note: the reason of an allergic reaction is mentioned that cross-contamination could inadvertently occur in open bakery and shop environments, not cause by mixing baked food together Therefore, the answer is False |
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Q12: They can always prepare made-to-order sandwiches by asking at the counter |
if we have the ingredients and you’d really like your sandwich without mayonnaise, we will try and do this for you. Just ask at the counter |
Note According to the passage, customer can order sandwich without mayonnaise by assking at the counter. The writer didn’t mention about restaurant can prepare made-to-order sandwiches for their customers. Therefore, the answer is False |
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Q14: If you have forgotten to bring some money you could pay by mobile phone. |
Choose an m-gift and we’ll text it to their mobile phone so they can shop at Greggs straight away. |
Note: customer can shop at Greggs by choosing m-gift then restaurant will text it to their mobile phone. It means they could pay by mobile phone at Greggs. Therefore, the answer is True |
Read the text below and answer Questions 1– 6.
Gordon Ramsey – Claridge’s, London | ||
Average Score: |
The waiters were excellent. Table always kept clean, water glasses topped up, warm bread basket refilled. Even invited to see the kitchen. Everything was faultless. The slow cooked lamb was one of the best main courses I have ever had. Finished with coffee and chocolates. |
|
Quality of Service Quality of Food Value for Money |
5 5 5 |
|
David Tang - China Tang – The Dorchester, London | ||
Average Score: | I have had better for a quarter of the price. We told the manager that we were celebrating my husband’s birthday but they did nothing special for us. However, a table close to us were celebrating a birthday and got special treatment. | |
Quality of Service Quality of Food Value for Money |
3 1 1 |
|
Rick Stein – The Seafood Restaurant, Padstow | ||
Average Score: | Went after talking to friends who had been. Not an impressive location as they have a pay and display car park in front of it. Excellent from start to finish. Rick Stein has been a big inspiration to me. We were on a two-week holiday and visited two other Master Chef restaurants including Jamie Oliver’s Fifteen but this was the best by far. | |
Quality of Service Quality of Food Value for Money |
3.5 3.5 2.5 |
|
Jamie Oliver – Fifteen, London | ||
Average Score: | The service is rather poor. We were a large party of 12 celebrating my birthday and this added to an already overwhelmed staff. Food absolutely appalling and would have been better if they had used a microwave. Food was either salty or bland. | |
Quality of Service Quality of Food Value for Money |
4.5 3.5 3.5 |
|
Gordon Ramsey – Maze, London | ||
Average Score: | Two free glasses of champagne upon entering the restaurant. Very relaxed atmosphere. Friendly staff. Met Gordon at our table. The kitchen is spotless. The service was slow but wonderful food. | |
Quality of Service Quality of Food Value for Money |
4 5 4.5 |
Read the text below and answer Questions 7-14.
Greggs plc is the largest bakery chain in the United Kingdom and has 1,671 outlets. It specialises in savoury products such as pasties, sausage rolls but also sells sandwiches and sweet items including doughnuts and vanilla slices. The Perfect Start to your Day Why not get your day off to a great start with the perfect meal? Treating yourself to a tasty breakfast instantly brightens up a morning, making that long day at the office seem much more bearable. Café and Shop prices are different. Firstly, VAT is applicable for a ‘sit down service’. In addition, our running costs are greatly increased in terms of additional team members, cutlery, tables, extra cleaning required, and so on, which unfortunately means it is more expensive to run a café operation. Which of your products are suitable for vegetarians? We have a range of sandwiches and savouries which are meat free including Egg Mayonnaise, Cheese Savoury and Cheese and Tomato. We also have the Cheese & Onion Pasty and Cheese & Tomato Pizza, which are made solely with vegetarian ingredients and don’t contain any animal derivatives or animal rennet. Do you have allergy free products? Unfortunately, we’re unable to recommend any of our products to people with allergies because our food is freshly baked and prepared in open bakery and shop environments so cross-contamination could inadvertently occur. Why is mayo on so many sandwiches? We have introduced ‘no mayo’ sandwiches which are clearly labelled. In addition, if we have the ingredients and you’d really like your sandwich without mayonnaise, we will try and do this for you. Just ask at the counter. What kind of Greggs gifts can I buy? We offer three different kinds of gifting options; a Gift Card, an e-Gift, and an m-Gift. Gift Card Give a Greggs Gift Card to someone and they can buy anything they like from Greggs. It's the perfect way to say thanks - to wish them a happy birthday - or just as a surprise to show that you care. e-gift Send the gift of Greggs by email. It’s simple, secure and won’t cost you a penny in postage. You can pick the email design, add a personal message and choose exactly when it's delivered. m-gift Want to send a Greggs Gift Card to their mobile phone? Choose an m-gift and we’ll text it to their mobile phone so they can shop at Greggs straight away. |
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