The keyword concerned in Q18 must be “phone”. It is mentioned that you can “phone us on 020 7562 4028”, which means the correct answer is “020 7562 4028”.

The keyword concerned in Q19 must be “single person”. It is mentioned that they “charge £27.50 per hour for one-to-one lessons plus £6.00 for each extra person”

Hence, the cost for single person is 27.50.

The keyword concerned in Q20 must be “length of course”. It is mentioned in the last paragraph that “most people a course of road training usually takes three hours”.

Since this is for most people, the usual length of the course is 3 hours.

The keywords concerned in Q21 must be “strongest aspect of their presentation”.

The tutor asks them the “strongest aspect of their presentation” and both Sharon and Li agree that their technique was good and was probably their strongest aspect.

The correct answer is thus “the (their) techniques”.

The keywords concerned in Q22 must be the part that Xiao was least happy with.

Xiao says that the introduction was going to be a problem but that was OK. He specifically says that the problem was the questions.

Hence, the correct answer is “(answering) the questions”

Note: The confusing part is “introduction” but Xiao says it was OK.

The keywords concerned in Q23 must be “discussed more in depth”.

As the tutor asks what else they could have worked on more, Sharon says that the conclusion was Ok but the solutions seemed rather weak”.

Hence, the correct answer is “the/their solutions”.

Note: The confusing part is “conclusion” but it is written that the conclusion was Ok meaning it was not something they wanted to discuss more in depth.

The keyword concerned in Q28 must be “rather sudden”.

The tutor says that the “presentation ending was rather abrupt”.

Since abrupt means sudden, the correct answer is “ending”

The confusing part could be “talking” but this does not match the structure of the sentence grammatically here.

The keyword concerned in Q29 must be “praise the students’”.

The tutor says that he “felt a very strong point” and they “explained them limitations”.

Hence, the correct answer in this case is “limitations”.

The keyword concerned in Q30 must be “extend” and “report”.

The tutor says that they “had some excellent charts” but they “could fleshout the literature review a bit” which means they could extend it in their report.

Hence, the correct answer in this case is “literature”.

Note: The confusing part is the “excellent charts and diagrams “ which the tutor only mentions were good but is not asking them to extend anything about that.

The keywords concerned in Q31 must be “healthy city” and “clean environment”.

From the question, we can assume that the answer must be a noun.

The person explicitly states that “a healthy city must provide a clean environment which is also safe…”.

Hence, the correct answer is “safe”.

Note: Be careful about selecting “dangerous” and “dirty” both of which are things a healthy city shouldn’t have.

The keywords concerned in Q32 must be “inhabitants”.

From the question, we can assume that the answer must be a noun.

The lecturer also says that “a healthy city has got to be able to satisfy its inhabitants' basic needs that's all its inhabitants…“

Hence, the correct answer is “basic needs”.

Note: Be careful about selecting “health services” which does not make sense grammatically here since “health services” is not something to “meet” as is asked in the question.

The keywords concerned in Q33 must be “ordinary people” and “take part in”.

From the question, we can assume that the answer must be a noun.

The lecturer states that “the final point's to do with local government the WHO says this is something that the whole community should be involved in…”. which means the city should encourage ordinary people to take part in the local government activities.

Hence, the correct answer is “local government”.

The keywords concerned in Q34 must be “infrastructure” and “constructed”

From the question, we can assume that the answer must be a noun.

From the lecture, it is implied the “programme was set in place to construct the infrastructure” but “that the residents did this the people who actually lived there, not people from outside”.

Hence, the correct answer is “residents”.

The keywords concerned in Q35 must be “provide” and “oppurtunities”

From the question, we can assume that the answer must be a noun.

From the lecture, it is implied the programme “improved their chances from an economic point of view”.

Hence, the correct answer is “economic”.

Note: The confusing part is “housing” since it is mentioned that “people ended up with improved housing” but it is not correct because there is no oppurtunities with the “housing”.

The keywords concerned in Q36 must be “garbage collection” and “graduates”

From the question, we can assume that the answer must be a noun.

From the lecture, it is implied the “garbage collection” was a main problem and “cooperative involved students who had graduated from secondary school”.

Hence, the correct answer is “secondary school”.

The keywords concerned in Q37 must be “public education” and “discussion group”.

From the question, we can assume that the answer must be a noun.

In the lecture, it is mentioned that the “cooperative set up a campaign to educate the public about the importance of good sanitation, through showing films” and set up “discussion group among local people”.

Hence, the correct answer is “films”.

The keywords concerned in Q38 must be “Mokattam”.

In the lecture, it is implied the project was “based in a Women's Centre in a poor area called Mokattam.”

Hence, the correct answer is “Women's Centre”.

The keywords concerned in Q39 must be “equipment”,“sewing” and “weave”.

From the question, we can assume that the answer must be a noun.

In the lecture, it is mentioned that the women were shown how to “sew and how to weave” and “once they’d learned these skills, they were given the equipment”.