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Part 1

Questions 1-3Listen from here

Complete the form below.

Write A NUMBER for each answer.

REQUEST FORM

Name:Example: Lester Mackie
Membership No.:M
Mailing address:17 Westmead Road, Annandale
Fax No.:
Phone No.:02 579 6363
After 5:00 p.m.

Questions 4-6Listen from here

Circle the correct answer for each question.

4. Why does the caller need the literature?
A
B
C
D
5. How long can the caller have the books after the date of posting?
A
B
C
D
6. How will the caller pay the fees?
A
B
C
D

Questions 7-10 Listen from here

Look at the booklist below.

Write in the boxes the appropriate letters (A, OL or R) as explained below.

A.available in the library
OL.out on loan     
R.request from other library

ITEMS REQUESTED
ExampleAnswer
Hallsworth, E.G. (1978) Land and Water Resources Of AustraliaA
Government publication (1984) Land Degradation in Australia7.
Government publication (1998) Coastal Zone Inquiry Report8.
Fisher, D. E, (1980) Environmental Law9.
Raiswell, R. W. (1980) Environmental Chemistry10.

Part 2

Questions 11-16 Listen from here

What is Dr. Pendleton’s opinion of the following developments?

A.if he thinks they have been generally beneficial for workers
B.if he thinks they have been generally harmful for workers
C. if he has no strong opinions either way

Example Answer
The shift from manufacturing to services C

11. goal-oriented careers
12. flatter management structures
13. contracting out specialist activities
14. Internet recruitment
15. mobile phones and beepers
16. continual re-education

Questions 17-20Listen from here

Complete the notes below.

Write NO MORE THAN THREE WORDS for each answer.

Generally in industry the of products is becoming shorter so companies require from the workforce. This means that there are fewer jobs. Another major change is that new technologies have enabled people to

Part 3

Questions 21-27 Listen from here

Who gave these explanations for rises in intelligence?

A. if it was James Flynn
B.if it was John Rust
C.if it was Robert Howard

21. television and computers
22. better nutrition
23. smaller families
24. car-driving
25. more complex societies
26. wider access to education
27. more sophisticated concepts

Questions 28-30Listen from here

Circle the correct letters A-C.

28. Which graph best illustrates changes in intelligence in Western industrialized countries over the last 40 years?
A
B
C
29. 29. Which graph best illustrates changes in intelligence in some East Asian countries over the last 40 years?
A
B
C
30. What explanation is given for improvements in British exam results?
A
B
C

Part 4

Questions 31-32Listen from here

Complete the diagram below.

Write NO MORE THAN THREE WORDS and/or A NUMBER for each answer.

Questions 33-35Listen from here

Complete the sentences below.

Write NO MORE THAN THREE WORDS and/or A NUMBER for each answer.

Taylor wrote his theory in the century.

Taylor’s theory was that people only worked for

Later research concluded that some people preferred to work

Questions 36-37Listen from here

Complete the diagram below.

Write NO MORE THAN THREE WORDS and/or A NUMBER for each answer.

Questions 38-39Listen from here

Complete the table below.

Look at the table and notice that in this section you need to listen for percentages.

Source of job satisfaction % of employees
Insprirational leader72%
Type of work
Good pay50%
Flexible working hours

Question 40Listen from here

Choose the correct letters A-D.

40. What does the speaker say about workers in the UK?
A
B
C
D
Part 1 :
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Part 2 :
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Part 4 :
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