发布时间: 08 Feb 2022
总模考次数 : 537,655
|Hong Pham thi thu||9.0||15:05|
|7||Jordan Isaac Appiah||9.0||15:16|
Complete the notes below.
Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.
|Name of tour:||Magic One Day|
|Departure time:||1 on Saturdays|
|Return time:||6:00 p.m|
|Transportation:||2 or minibus|
|Group size:||15 – 25 tourists|
|Cost:||3 per person including 4|
|Peak season:||tourists need to 5 2 days ahead.|
|Reference number of tour:||7|
Note: The clerk gives information about the discount policy, which is 5%. As this information is quite irrelevant, students do not need to consider it.
Note: It is tempting to select “lunch fee” as the answer for Q4. However, as the clerk emphasizes that the lunch fee is NOT INCLUDED, the answer must be the “guide fee”. Students’ inattention or misunderstanding may result in wrong answer.
Choose THREE letters, A-G.
Which THREE attractions can tourists visit at present in Edinburgh?
Note: There are 2 problems in this particular situation:
Clerk: Good morning. Wonderful travel agency. How can I help you?
Tourist: Good morning. I’d like to know about the information about your short trip. What’s the name of the trip?
Clerk: Magic One Day.
Tourist: Right. Could you introduce me to the tour?
Clerk: Of course. And we will give you a 5% discount if you book the latest trip.
Tourist: Fine. When is the next one going?
Clerk: We have a trip every Saturday, which usually departs at 8:00 o’clock in the morning.
Tourist: And when will we come back?
Clerk: About 6:00 o’clock in the afternoon.
Tourist: Fine. How about the type of transportation ?
Clerk: We like to keep our tours small, so we offer a coach or a minibus .
Tourist: That’s great. So how many tourists are there in one group?
Clerk: Usually, we take about 15 to 20 tourists. But you know it is a peak time now, so the number is up to 25 tourists.
Tourist: Well, that sounds good. So how much is the tour price?
Clerk: As I said I will give you a 5% discount, so the cost is 18 pounds for each person.
Tourist: Great. Does it include lunch?
Clerk: No, but the guide fee has been included.
Tourist: Do I need to book a seat?
Clerk: Yes. At peak season, in order to ensure your position, seat reservation is needed. So the tourist has to reserve a seat at least two days before leaving.
Tourist: OK. And how about the deposits ?
Clerk: You don’t need to pay any fees in advance .
Tourist: Fine. How about payments? Cash or credit card?
Clerk: Because we collect money just before departing, the only payment we accept is cash.
Tourist: Fine. I see.
Clerk: That’s OK. And let me confirm you with your customer reference number.
Clerk: That is FC864.
Tourist: Right. I write it down.
Clerk. How about other things do you want to know?
Tourist: Er, yes. I’d like to know what attractions we will visit during the tour.
Clerk: Well, let me check the time schedule . We will start at 8 o’clock, and will arrive at Edinburgh about 10 o’clock. The first resort we will visit is Old Castles, the most famous Scottish castles . It is the home of the Scottish Crown Jewels the oldest Royal Regalia in Britain.
Tourist: Well. May I take photos?
Clerk: Of course.
Tourist: I heard that the City Hall is a good place. Will we go there?
Clerk: The next tour does not include that place.
Clerk: And then we will go to see St. Giles’ Cathedral with 1,000 years history. It is renowned for its stained glass, Rieger organ and beautiful Thistle chapel.
Tourist: Great. Is it near to the zoo?
Clerk: Yes. After lunch you will visit Royal Palace. It is a good place to know about royal family’s life, but it has a rule with no photo.
Clerk: But, you can pick some souvenirs in the local handicraft shops closed to the palace.
Clerk: And about 4 o’clock, we will get to the Seabird Centre.
Tourist: Do you mean the aquarium ?
Clerk: No. They are different places.
Tourist: OK. Does it have an animal performance ?
Clerk: Sure. You can appreciate the play of dolphin and sea lion.
Tourist: It sounds good.
Clerk: About 6 o’clock we will return. If you need other information, please read our tour booklet .
Tourist: Fine. Thank you very much.
Clerk: You are welcome. Good-bye.