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Part 1

Questions 1-2Listen from here

Complete the notes below.

Write NO MORE THAN ONE WORD for each answer.

Advice on plumbers and decorators

Example

Make sure the company is: local

Don’t call a plumber during the
Look at trade website:  www. .com

Questions 3-10Listen from here

Complete the table below.

Write NO MORE THAN ONE WORD for each answer.

Name

Positive points

Negative points

Peake’s Plumbing

  Pleasant and friendly

  Give  information 

  Good quality work

• Always

John Damerol Plumbing Services

   than other companies 

  Reliable

  Not very polite

  Tends to be 

Simonson Plasterers

• Able to do lots of different

• More  than other companies

H.L. Plastering

  Reliable.

 Also able to do  

• Prefers not to use long

Part 2

Questions 11-15Listen from here

Choose the correct answer, A, B or C.

Museum work placement

11. On Monday, what will be the students’ working day?
A
B
C
12. While working in the museum, students are encouraged to wear
A
B
C
13. If students are ill or going to be late, they must inform
A
B
C
14. The most popular task whilst on work placement is usually
A
B
C
15. The best form of preparation before starting their work placement is to read
A
B
C

Questions 16-20 Listen from here

Label the plan below.

Write the correct letter, A-l, next to questions 16-20

Where in the museum are the following places?

16.    Sign-in office   

17.    Gallery                       

18.    Key box        

19.    Kitchen area 

20.    Staff noticeboard  

Part 3

Questions 21-26 Listen from here

What is the tutor’s opinion of the following company projects?

Choose FIVE answers from the box, and write the correct letter, A-H, next to questions 21-26. 

Tutor’s opinion
A. It would be very rewarding for the student.
B. It is too ambitious.
C. It would be difficult to evaluate.
D. It wouldn’t be sufficiently challenging.
E. It would involve extra costs.
F. It is beyond the student’s current ability.
G. It is already being done by another student.
H. It would probably have the greatest impact on the company.

Company projects

21.   Customer database

22.   Online sales catalogue

23.   Payroll                                           

24.   Stock inventory               

25.   Internal security                                      

26.   Customer services

Questions 27-28 Listen from here

Choose TWO letters, A-E.

Which TWO problems do Sam and the tutor identify concerning group assignments?

A
B
C
D
E

Questions 29-30 Listen from here

Choose TWO letters, A-E.

Which TWO problems does Sam identify concerning the lecturers?

A
B
C
D
E

Part 4

Questions 31-40Listen from here

Complete the notes below.

Write ONE WORD ONLY for each answer.

The Tawny Owl

Most owl species in UK 

Strongly nocturnal

Habitat

Mainly lives in , but can also be seen in urban areas, e.g. parks.

Adaptations:

  •   Short wings and , for navigation
  •   Brown and feathers, for camouflage
  •   Large eyes (more effective than those of ), for good night vision
  •   Very good spatial for predicting where prey might be found
  •   Excellent , for locating prey from a perch

Diet

Main food is small mammals.

Owls in urban areas eat more

Survival

Two thirds of young owls die within a

Owls don’t disperse over long distances.

Owls seem to dislike flying over large areas of

 

Part 1 :
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Part 2 :
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Part 3 :
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Part 4 :
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