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Notepad

Part 1

Questions 1-5Listen from here

Complete the notes below.

Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.

Ratner Athletics Centre

Example: Current students get membership for ....no charge / free.....

• a yearly membership costs £ for alumni

• Features offered include:

• the Emily Pankhurst

• the Dalton

• personal at an extra charge

• Hours: 6 a.m. to on week days and 6 a.m. to 9 p.m. on weekends

Questions 6-10Listen from here

Complete the form below.

Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.

New CUSTOMER MEMBERSHIP FORM

• Customer name: Shannon

• Street Address:

• City: Newcastle

• Postcode:

• Telephone number:

• Payment method: cash

• Proof of address:

Part 2

Questions 11-20Listen from here

Complete the notes below.

Write NO MORE THAN TWO WORDS for each answer.

Orientation Meeting for students studying abroad in South America

Remember to sign the attendance lists on the way out!

To get a student visa you must make a folder of health information including:

• vaccination

• proof you don’t have a serious

Have a consultation with a doctor specialised in to get information on:

• what vaccines you will need to get

for malaria

• what to expect if you have any existing

Health issues in South America

Malaria is a concern for most people going to South America.

• In each country, it is in some areas but not others.

• You must and not travel to high-risk areas if you are not protected.

To prevent insect bites:

• wear long-sleeved shirts and

• use insect repellent on and flying-insect spray in rooms

• stay indoors in the peak biting periods of and dawn

Part 3

Questions 21-23 Listen from here

Which opinion does each person express about filling out the evaluation forms?

Choose your answer from the box and write the letters A - F next to questions 21-23.

A.They encourage students to work hard.
B.Important changes have been made because of the forms.
C.We could be judged because of what we write.
D.It is alright to say that you don’t have an opinion.
E.Probably no one reads them anyway.
F.They are required; if we don’t do them we will get bad marks.

21. Joshua

22. Ethan

23. Lily

Questions 24-30Listen from here

Complete the table below.

Write NO MORE THAN THREE WORDS AND OR A NUMBER for each answer

Opinions about project

Lily

Joshua

Ethan

Initial Suggested Rating

Good Points

nothing specific

choice between

Bad Points

no practical point / choices were both

should have given us

no opinion

Part 4

Questions 31-40Listen from here

Complete the flow-chart below.

Write NO MORE THAN THREE WORDS for each answer.

Product Life Cycle Marketing Aims by Stage

Stage 1: Market Introduction

Features:

- Costs

- Sales volumes

Marketing Strategy:

Step 1

Get the brand noticed by the

Step 2

Encourage potential customers to

Stage 2:Growth

Features:

- Economies lead to reduced costs and rise in sales.

Marketing Strategy:

Step 1

Find a way to return customers.

Step 2

Differentiate the from rival products.

Stage 3: Maturity

Features:

- Sales will - Competition will be

Marketing Strategy:

Step 1

Continue to point out the differences between your product and rival brands.

Step 2

Find new for the product.

Part 1 :
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Part 2 :
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Part 3 :
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Part 4 :
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