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Part 1

Questions 1-4Listen from here

Complete the form below.

Write ONE WORD ONLY for each answer.

HOUSE SERVICE INFORMATION
 

Example

Name:

Answer

Barbara Hill

Location:

London

Postcode:

SW105

Rooms:

two bedrooms

The other room used as:

an

Downstairs:

kitchen-diner, conservatory, and

Pets:

2 dogs and 3 cats

Questions 5-7Listen from here

Choose the correct letter, A, B, or C.

5. Which of these extra services does the customer agree to do?
A
B
C
6. What does the customer want cleaned every three months?
A
B
C
7. What does the customer want done with clothes?
A
B
C

Questions 8-10Listen from here

Complete the sentences below.

Write ONE WORD AND/OR A NUMBER for each answer.

The agent’s address is 12  Road.

Her house will get cleaned next

The maximum time of cleaning service is   hours

Part 2

Questions 11-17Listen from here

Choose the correct letter, A, B, or C.

11. The main purpose of the service is to
A
B
C
12. The number of people working at Sydney Airport is
A
B
C
13. Dogs are chosen according to
A
B
C
14. The number of postal items processed last year amounted to
A
B
C
15. People carrying items that are not allowed
A
B
C
16.  Which of the following is NOT allowed to be taken on the flight?
A
B
C
17. What is the proper security protocol for a pocket knife found in a carry-on suitcase?
A
B
C

Questions 18-20Listen from here

Complete the sentences below.

Write NO MORE THAN THREE WORDS for each answer.

The acceptable material for packing goods in Australia is

The belongings most of time are refused due to problems with the

The customs must be given notice of the goods from days before it arrives in Australia.

Part 3

Questions 21-26 Listen from here

Write the correct letter, A-F, next to questions 21-26.

A.Video Resource Centre
B.Reading Room
C.Food Service Centre
D.Periodicals Section
E.Enquiry Desk
F.Satellite TV Station

21.

22.

23.

24.

25.

26.

Questions 27-30Listen from here

Complete the sentences below.

Write NO MORE THAN THREE WORDS for each answer.

If you need to find information on a certain book, you can use check-out cards.

If you want to find information in a specific field, use the guides.

Computers in some cannot be linked to the network.

 You can find more information in a on my desk.

Part 4

Questions 31-35Listen from here

Choose the correct letter, A, B, or C.

31. The student thought there were no crocodiles in Northern Africa because
A
B
C
32. Generally, crocodiles live in groups of about
A
B
C
33. African crocodiles usually live in areas with
A
B
C
34. Crocodiles in dry areas live in caves located
A
B
C
35. What change caused changes in crocodile populations in North Africa?
A
B
C

Questions 36-40Listen from here

Complete the sentences below.

Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.

Desert crocodiles sometimes live in places with dry periods that last up to months.

A hole dug by a female crocodile in which to lay eggs can have a of up to 60cm.

Local people are not crocodiles.

Crocodiles out of fear when humans populate their habitat.

Researchers want to study more about population size, , and relations to other populations of crocodiles.

Part 1 :
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Part 2 :
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Part 3 :
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Part 4 :
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