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Part 1

Questions 1-4Listen from here

Complete the form below.

Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.

Product Incident Report

ExampleAnswer
Product: rice cooker
Model Number:
Price of the Product: £
Name of the Branch:
Problem:

Questions 5-10Listen from here

Complete the form below.

Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.

CUSTOMER’S INFORMATION DETAILS

Name:

Herbert Hewitt

Address:

Postcode:

Method of payment:

Card’s Expiry Date:

Method of Compensation:

Shopping Frequency:


Part 2

Questions 11-15 Listen from here

Listen to the directions and match the places in questions 11-15 to the appropriate place among A-E on the map.

RAT 1 listening 3 s2.png

 

11. Student Centre

12. Health Centre

13. Internet Unit1

14. Complaint Office

15. Cafe

Questions 16-20Listen from here

Complete the sentences below.

Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.

Students in a room don’t need to share a  with ones in other rooms.

Everyone has to write down his name on the

All the students use a  to enter the dorm's front door.

If you want to wash your clothes, go to the laundry room which is located in the

The dormitory closes at  every night.

Part 3

Questions 21-22

Choose the correct letters, A-C, and write each next to questions 21 and 22.

According to Betty, which lines describe the sales of both cheese and oil in New Zealand and Colombia?

21.

22.

Questions 23-24 Listen from here

Write the correct letters, A-E, next to questions 23-24.

Which TWO of the following are sales strategies for chocolate in Italy and Germany?

A
B
C
D
E

Questions 25-30Listen from here

Complete the table below.

Write NO MORE THAN TWO WORDS for each answer.

Research plan

Betty is interested in how affects the sales of cosmetics and

Bruce is going to be concerned with how may impact on sales of cookies and the relationships among , , and sales.

The professor advised the students to bear in mind the extensions of

Part 4

Questions 31-37Listen from here

Complete the table below.

Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.

Talking about the history of bikes

Years/Time

Feature

Advantage

Disadvantage

1830s

wooden wheels

covered with metal

need than

walking

quite

Chain and sprocket are

easier and ride

harder to balance

1880s

use

more comfortable

The faster you go, the more you feel every bump.

1890s

equal-sized wheels

dangerous before brakes appeared

Questions 38-40 Listen from here

Choose THREE letters, A-F, and write them next to questions 38-40.

The invention of different gears on a bicycle affected which THREE of the following?

A
B
C
D
E
F
Part 1 :
0 of 10 questions
1 2 3 4 5 6 7 8 9 10
Part 2 :
0 of 10 questions
11 12 13 14 15 16 17 18 19 20
Part 3 :
0 of 10 questions
21 22 2324 25 26 27 28 29 30
Part 4 :
0 of 10 questions
31 32 33 34 35 36 37 3840
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