Published on: 31 Jan 2018
Tests Taken: 1,298,062
|9||Qin Yue Hor||8.5||30:17|
Complete the notes below.
Write NO MORE THAN TWO WORDS for each answer.
|•Type of job required:||part-time|
Duty: to provide 2 service
Working hours: 3
Requirement: receive 4 without pay
Day off: one day a week (request in advance)
Requirements: clean and valid license
Working hours: 6
Duty: to take employers
to and from work
to collect the 7
to pick up the children
Day off: 8
Cashier in a 9
Working hours: 17.30-22.30
Duty: to sell and dispense tickets
to provide refreshments
to take 10
Day off: Mondays
Note: In the audio, the manager also claims that “When customers are waiting you will be expected to provide them with refreshments” and the keyword “provide” can be heard in this statement. However, Q2 is about service. For that reason, refreshments is an incorrect answer.
Note: “4 days a week” is another frequency phrase mentioned in the manager’s reply. However NO MORE THAN TWO WORDS are allowed in each question and there is no way of shortening this phrase. Hence, “4 days a week” is not the correct answer.
Note: Remember that the answer must be in plural form.
Manager: Hi there, welcome to the Job Centre. How can I help?
Lauren: Good morning, I’m here to enquire as to whether you have any jobs available at the moment?
Manager: Yes, we have several available. What kind of job is it that you’re looking for?
Lauren: Well, um, I’ll take any part-time jobs I can get. I’m really strapped for cash at the moment.
Manager: Okay, bear with me while I have a browse on our system. [Pause] Here we are. We have three vacancies at the moment, all involving quite different roles.
Lauren: That sounds promising. What are they?
Manager: The first one is for a post as a receptionist. It says here that experience in reception or general administration is preferred, but not essential. Have you worked on a reception desk previously?
Lauren: No, I haven’t. I had a baby quite young, and so I have very little work experience. Could you tell me a few more details?
Manager: Yes, of course. The job will be to mainly provide quality customer service both over the phone and in person. When customers are waiting you will be expected to provide them with refreshments and ensure they have a first-rate experience.
Lauren: I think I could manage that, and I’m a very friendly person!
Manager: That’s great.
Lauren: Do you have any information about the hours involved?
Manager: It says here that you will be expected to work several early mornings, 4 days a week.
Lauren: Any other requirements?
Manager: Yeah, you’ll have to go through a couple of weeks of unpaid training before qualifying for the post.
Lauren: Hmm, I don’t know if I would be able to fully commit to that. Did you say it’s 4 days per week?
Manager: Yeah, it says here 4 days a week, with another day off per week when requested in advance. It also explicitly states that at least one of your working days must fall on a weekend.
Lauren: I’ll have to think about that and talk to my babysitter.
Lauren: Are there any other roles beginning later in the day?
Manager: Yes, there’s an advertisement here for a driver. It says you’ll need a clean and valid UK driver’s license, with absolutely no exception.
Lauren: No problems there. I passed my test first time and have never received any points.
Manager: It also explicitly states that you must be over twenty-five and have been driving for at least six years.
Lauren: That sounds quite exciting. Is there any more information?
Manager: Yep, it says here that working hours are flexible, and the employers are happy to work within your personal schedule since they employ multiple drivers.
Lauren: That’s great.
Manager: The employers ask for a commitment to either mornings 5 days per week, evenings 5 days per week, or three full working days per week.
Lauren: I’m sure I can handle all that without a problem.
Manager: As well as driving the employers to and from work, they will ask you to perform various duties on their behalf, such as collecting the grocery shopping, and picking their children up from school.
Lauren: Do they need me to work a day on the weekend as well?
Manager: No, it says here that they only require you to work on weekdays, not weekends.
Lauren: That sounds interesting.
Manager: Okay, there’s only one more left, another customer service-related post. It looks like it requires you to work short hours, quite late at night, so it might not be suitable for you. Do you want to hear about it anyway?
Lauren: Yeah, can’t do any harm.
Manager: Okay, so it’s a post for a cashier in a cinema in the centre of town. I’m sure you’ve been to the cinema a few times, so you can guess what kind of role it would be. They’re quite short and late shifts, between 17.30 and 22.30 most nights, with slightly longer shifts on Friday and Saturday nights.
Lauren: Mmm, can you tell me what the job involves?
Manager: Yes, sure. It says that you’ll be required to sell and dispense tickets, and provide refreshments. Also, they ask that you be quick on the computers since you’ll also need to take bookings over the phone, but you’ll receive basic training for that.
Lauren: Do they need me to work weekdays as well?
Manager: Well, it says here that if you request at least a fortnight in advance, they will grant you a day off on Mondays, but never on a weekend.
Lauren: Mmm. I’ll think it over and let you know later. Thanks for all your help.