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Part 1

Questions 1-7Listen from here

Choose the correct letter, A, B or C

Example

The woman says she is interested in

A part-time employment.

B a permanent job.

C unpaid work.

1. The librarian says that training always includes
A
B
C
2. All library service volunteers have to
A
B
C
3.  The woman would be entitled to a contribution towards the cost of
A
B
C
4. One recent library project involved
A
B
C
5. At present, the library is looking for people to
A
B
C
6. The woman says she is interested in a project involving
A
B
C
7. The woman agrees to work for
A
B
C

Questions 8-10 Listen from here

Choose THREE letters A-G.

Which THREE of the following must be provided by all volunteers?

A
B
C
D
E
F
G

Part 2

Questions 11-14Listen from here

Complete the sentences below.

Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.

‘Canadian Clean Air Day' will be held on

Air pollution may be responsible for  deaths every year in Canada.

The sector most responsible for smog-producing pollutants is

Scientists now know that even  of pollutants can be harmful.

Questions 15-20Listen from here

Complete the notes below.

Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.

Reducing Air Pollution

Individual action

  • respond to the Challenge'
  • walk, cycle or car-pool to work
  • use public transit
  • your domestic equipment

Government action

  • emission reduction in the region of US and Canada
  • move towards ( e.g. less sulphur in gasoline & diesel)
  • reduction of pollutants from  and power plants.

 

Part 3

Questions 21- 30Listen from here

Complete the notes below.

Write NO MORE THAN THREE WORDS for each answer.

Field Trip to Kenya

Area of country:    the of Kenya

Accommodation:   Marich Pass Field Studies Centre

  • in traditional 'bandas' (bring mosquito )
  • study areas: , lecture room, outdoor areas

Type of environment: both  and semi-arid plains

Activities:

  • interviews (with interpreters)
  •   (environment and culture)
  • morphological mapping
  • projects (all connected with  issues)

Jack’s group did project on: supply and quality issues

Expeditions:     

  • to Sigor (a ) to study distribution
  • to the Wei Wei valley to study agricultural production
  • to a

Evaluation:

  • logistics - well run
  • gave insight into lives of others
  • provided input for his

Part 4

Questions 31-34Listen from here

Complete the flow chart below.

Write ONE WORD for each answer

Research methodology 

 Stage 1
Discussion with supermarket department manager to decide on the store’s for the website
Decision to investigate website use as a way for customers to communicate problems
 
 Stage 2
Design of questionnaire to identify customers’ experiences and to problems
Data collected from with customers in four branches of the supermarket
Analysis of responses
  

 

Questions 35-40Listen from here

Choose the correct letter, A, B or C

35. Which pie chart shows the percentage of respondents who experienced a problem in the supermarket?
A
B
C
36. Which pie chart shows the reasons why customers failed to report the problem directly to supermarket staff?  
A
B
C
37. How might the student's website help the supermarket, according to the manager?
A
B
C
38.  The student says one problem is that some customers
A
B
C
39. Further observation of website use is necessary because of
A
B
C
40. One positive result of the website for the supermarket staff could be
A
B
C
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Part 1 :
0 of 10 questions
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Part 2 :
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Part 3 :
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Part 4 :
0 of 10 questions
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