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Part 1

Questions 1-4Listen from here

Answer the following questions using NO MORE THAN THREE WORDS AND/OR A FIGURE for each answer.

On which day and date does the woman want to fly to Toronto?

What class does the woman want to fly in?

What is the lowest price for a ticket on the days the customer has chosen? $

What do the ticket prices include?

Questions 5-8Listen from here

Complete the following information about the flight times using NO MORE THAN ONE WORD OR A TIME for each gap.

AirlineOutward flightReturn flight Stopover
DepartureArrivalDepartureArrival
Air Canada10:0010:0016:0018:00Vancouver
Qantas10:159:0011:00
Pacific11:1506:10Los Angeles

Questions 9-10Listen from here

Answer the following questions using NO MORE THAN THREE WORDS for each answer

What is the customer’s full name?

Which company does she work for?

Part 2

Questions 11-14Listen from here

Complete the following sentences using NO MORE THAN THREE WORDS for each gap.

A tenancy agreement is a between the tenant and the landlord.

An assured short-hold tenancy means that your landlord cannot ask you to leave without a good reason during the

Tenants should keep a of the tenancy agreement.

is a list of all the items in the property.

Questions 15-17 Listen from here

Decide which THREE of the following statements about deposits are correct and write the appropriate letters on your answer sheet in any order.

A
B
C
D
E
F
G

Questions 18-20 Listen from here

Decide which are THREE ways a landlord can legally evict a tenant (other than an excluded tenant) and write the appropriate letters on your answer sheet in any order.

A
B
C
D
E
F
G
H

Part 3

Questions 21-25Listen from here

Answer the following questions using NO MORE THAN THREE WORDS for each answer.

What did Klara originally want to do her project on?

Where can Klara read about housing prices every day?

Which facilities might influence housing prices?

What did Klara’s friend suggest including information on?

Where could Klara get such information from?

Questions 26-30Listen from here

Complete the following sentences using NO MORE THAN THREE WORDS AND/OR NUMBERS for each gap.

In the middle part, Klara needs to use a

The professor suggests of the bibliography.

The professor suggests that headings are

How much longer does Klara have to finish the project?

What’s the last thing Klara needs to do before giving the professor her project?

Part 4

Questions 31-33Listen from here

Answer the following information about British Education Scholarships using NO MORE THAN THREE WORDS AND/OR NUMBERS for each gap.

British Education Scholarships

  • available to all overseas students
  • for students at level
  • 2000 awarded each year
  • full award, award or partial award
  • worth up to £

    Questions 34-35Listen from here

    Answer the following questions about Commonwealth Scholarships using NO MORE THAN THREE WORDS AND/OR NUMBERS for each gap.

    Where should you apply for this scholarship?

    How much is each scholarship worth?

    £

    Questions 36-38Listen from here

    Complete the following information about Foreign Office Scholarships using NO MORE THAN THREE WORDS for each gap.

    Foreign Office Scholarships

    • awarded jointly by the Foreign Office and HE institutions
    • usually awarded for
    • not employed by government or
    • course must be in field of

      Questions 39-40Listen from here

      Answer the following questions about Overseas Students Research Awards using NO MORE THAN THREE WORDS for each gap.

      Which cost is covered by these awards?

      Which organization provides these awards?

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