|1. MT4 7HV||21. B|
|2. full-time||22. C|
|3. voluntary work||23. A|
|4. no||24. A|
|5. immediately||25. B|
|6. Leisure Centre||26. animation|
|7. meals||27. eye contact|
|8. 7 am-3 pm||28. wireless|
|9. disabled lady||29. memory aid|
|10. £6.80||30. questions|
|11. A||31. A|
|12. C||32. B|
|13. A||33. B|
|14. B||34. A|
|15. B||35. A|
|16. Box Office||36. B|
|17. Stage Door Cafe||37. B|
|18. Temporary Exhibition rooms||38. A/D/F|
|19. Studio||39. A/D/F|
|20. Cloakrooms||40. A/D/F|
|Level||Band||Listening Score||Reading Score|
Legend: Academic word (?) New word
Job agency assistant: Good afternoon. Wright’s Employment Agency, how can I help you?
Helen: Oh hello, I’m calling to register with the Agency. I’m looking for work.
Job agency assistant: Have you registered with us before?
Helen: No. this is my first time.
Job agency assistant: OK, so shall we start by taking down some details? Can I have your name please.
Helen: Yes, it’s Helen Shepard, that’s S-H-E-P-A-R-D.
Job agency assistant: S-H-E-P-E-R-D
Helen: No, A-R-D
Job agency assistant: Oh, sorry. Ok I’ve got that. And your address?
Helen: 18 Henley Street
Job agency assistant: Is that in Mill
Helen: Yes. The postcode is MT4 7HV .
Job agency assistant: 7HB?
Helen: No. V.
Job agency assistant: OK, I’ve got that. And I need a contact number.
Helen: My mobile is 07945 76674. That's the best number to contact me on.
Job agency assistant: So. are you interested in full- or part-time work?
Helen: Well, I will be looking for a part-time job in a couple of months when I start university but at the moment I’m looking for full-time work. I left school last year and took a gap year before going to university. I’d like to work for the next two months and save some money before I go.
Job agency assistant: What did you do in your gap year?
Helen: I did some voluntary work for six months and then for the last three months I’ve been travelling in south-east Asia and Australia.
Job agency assistant: Mm. That sounds exciting.
Helen: Yes, it was fantastic.
Job agency assistant: So, I need to take down details of any work experience. You say you did some voluntary work. What did that involve?
Helen: I worked at a residential school for disabled children. I really enjoyed it - the children and the rest of the staff were fantastic. My degree course is in health and social care so it really gave me good experience for that.
Job agency assistant: Yes. of course. Have you any other experience?
Helen: Well, er, I did a bit of waitressing work when I was at school and I spent a summer working in the King's Hotel on West Street two years ago.
Job agency assistant:: What were you doing there? Waitressing?
Helen: No, I was a chamber maid, you know, cleaning the bedrooms.
Job agency assistant: Oh yes. I did a bit of that when I was a student. OK that all seems fine. Er, you've got some experience, which is good. Just a couple more questions. Do you drive?
Helen: Yes. I took my test last year but I don’t have access to a car so I do rely on public transport.
Job agency assistant: That shouldn’t be a problem. I’ll just make a note of it here - no car . And I need to know exactly when you are available and whether you'd be able to do shift work - you know, early mornings, late nights.
Helen: I don’t have a problem with early morning shifts. I’d prefer not to do night shifts though.
Job agency assistant: And when would you be able to start?
Helen: Immediately , if necessary. The sooner, the better.
Job agency assistant: I'll just check our database to see if we have anything suitable. Let's see. Erm, we have some hotel work here: the Hylands. Do you know it?
Helen: Is it the one near the Priors Shopping Centre?
Job agency assistant: No, it's just off the ring road on the other side of town, near the Leisure Centre .
Helen: Umm. That's quite a distance for me. Is it cleaning work?
Job agency assistant: Well, I think it's a bit of everything. Some cleaning, some waitressing and kitchen work. It would be shift work, but nothing later than 10. The hourly rate is £6.75 with meals provided.
Helen: That sounds reasonable but I’d prefer something a little closer to home if possible as that’s a long journey for me.
Job agency assistant: Well, we also have two positions as carers. The first one is in a residential home for the elderly. It's on Hamilton Terrace, The Cedars Care Home.
Helen: Oh yes, I know where that is. It’s only ten minutes’ walk from my house.
Job agency assistant: That’s convenient, then. Er, they want someone with experience, umm, I’m not sure if your experience with children would count. I could give the manager a ring and find out.
Helen: Do you know what the hours are?
Job agency assistant: Yes, it says here five shifts a week from 7 am-3 pm , including some weekends. Erm, there may also be some evening shifts available. The pay is not as good as the hotel job, only £6.10 an hour.
Helen: And the other one?
Job agency assistant: The other one is an interesting one. It’s caring for a disabled lady in her own home in Poplar Street, helping her wash and dress and doing housework and shopping for her. that sort of thing. It’s not full-time work though, just two to three hours every morning. The pay is good - £6.80 an hour - and transport is provided.
Helen: I do like the sound of that but I really need more hours. I think the care home sounds the most suitable.
Job agency assistant: We can arrange an interview for you if you like. I'll ring the manager now and find out when he can see you. Are you available this afternoon?
Helen: Yes, I’m free all day
Good evening everyone, and welcome to the new Midlands Arts Centre. We are delighted that so many of you have managed to brave the rain and come out tonight to help us celebrate the opening of this new facility. I'm here to tell you a little bit about the complex itself and show you what is on offer here. But first, a little background. It was well over fifteen years ago now that the idea was born to create a centre of drama, music and art that would attract visitors from the local area and beyond. Our aim was to provide a place of entertainment for the whole family, which would also offer education and training opportunities to performers and artists from around the world, as well as the local community. With the help of local businesses, we aim to offer annual grants to up-and-coming artists who might otherwise be unable to fulfil their dreams. As you will see when you look around, we already have an exhibition of two young local artists - you will find that in Exhibition room B. I must admit I've never been a big fan of abstract art but I was blown away by the exhibits on display by these talented youngsters. Exhibition room A houses our other temporary display. This one includes sculpture made from recycled objects and a collection of film posters from the 1970s and 80s, a must for any film buffs out there. The Rees Gallery houses our permanent exhibits, which include a collection of historical photographs of the local area and work by local artists Jemma Brock and Giles Priestman. There will be guided tours every 15 minutes throughout the evening. For any budding young artists here this evening, we have a Drawing Workshop starting in five minutes with celebrated local cartoonist, Andy Mynott. Andy will be sharing some techniques for creating caricatures and showing some of his most famous works. You will find Andy at the back of the Rees Gallery and all under 16s are welcome. There are many other events taking place this evening but I haven’t got time to go through all of them - your programme will give you details. I've just picked out a few of the highlights. Later in the evening there will be a performance from the Midlands Youth Band and Dale Park Youth Choir - this is the first time they have performed together and I can guarantee that it is not to be missed.
They are performing tonight in the Gilbert Theatre at 7.00 pm but don't worry if you miss that one, they will be on again at 8.45 pm, this time in the Studio. Be sure to get there in good time.
Another important event tonight is a talk by local writer, James Carver. He’ll be discussing his series of historical crime novels and reading from his latest book, The Secret Stone He will also be signing copies of his books. I know he has a lot of fans out there so make sure you go along. The event starts in the Studio at 7.30 pm. Finally, the big event of the evening will be a performance by the award-winning Simon Bradford and his Jazz and Blues band. Simon has recently completed a sell-out tour of Europe and has just released a new album and we are delighted he has travelled all the way from his home n Canada for tonight’s performance. His show and album have received fantastic reviews and I really can't wait for the. Be sure to be seated in the Moffat Hall good time for the show. It starts at 9 pm and will be the final event of the evening.
Now, you should all have a programme with a plan of the complex. Please do have a good look around while you’re here and make the most of the facilities. So, we’re standing just by the main entrance and you can see the Moffat Hall at the back of the complex on my right. This is the main feature at the complex and seats almost 2,000. We hope this will become a world-class concert venue and one glance at the forthcoming events gives a good indication of what we can look forward to in the coming months. By the way, if you wish to book for any forthcoming events, the Box Office, which is over here on my left, will be open all evening.
There are two places to get refreshments. For light meals and snacks you can try the Stage Door Cafe. You’ll see that straight in front us. It is open all day from 10 am and serves snacks until 9 pm. For something more substantial, you can try our Italian Restaurant which serves freshly prepared pizza, pasta and other classic Italian dishes. You’ll find it on the left there next to the Box Office and it’s open from midday until 11 pm. I ate there earlier and the food is absolutely delicious.
All the arts exhibits are to the right of the entrance. Access to the Temporary Exhibition rooms is around the back of the Rees Gallery. To get to these, go past the entrance to the gallery and turn right and you'll see some double doors immediately on your right. As you go through the doors. Exhibition room A is on your right and B is on your left.
Our two theatres. The Gilbert and the Studio, can both be found over there towards the back of the building. You can see the Studio, which seats 150, over there next to the cinema. Immediately to the right and behind the cafe is the 800-seater Gilbert Theatre. We hope that these two venues will be used by professional touring theatre companies as well as for local amateur productions.
You will see as you enter the centre there is a gift shop directly on your right. This sells greetings cards, books and a variety of gifts, including paintings by local artists. Finally, I should just point out the cloakrooms. You will see the nearest are here on my left and there are further facilities near the entrance of the Moffat Hall.
Well, there’s nothing more for me to say than to wish you all an enjoyable evening. If you any questions, please do ...
Tutor: Right Mel, you wanted to see me to get some feedback on your proposal and outline for your presentation. I've had a good look through now and I’ve made a few notes about areas I feel you can improve. I must admit, when I first saw the topic you had chosen I was a little worried.
Tutor: Yes, well it can be difficult to produce something fresh and interesting when you take on a topic like climate change. So much has already been written about it and, well, it’s not exactly original. But I have to say I like the way you’ve approached the subject matter.
Mel: Thank you. Yes, I know it’s a subject that has probably been chosen many times before and that's why I decided to take a slightly different angle. I decided to base the presentation on an analysis of extreme weather and natural disasters over the last few years. There seems to be plenty of information on the topic and I’ll be able to include lots of visual material, photographs, graphs and so on.
Tutor: Yes, I really like the idea and you’ve produced a clear outline of the main points. Something I am a little concerned about though is the order you plan to use them in. I'm not sure it’s entirely logical. I think that needs some rethinking.
Mel: Yes, I did wonder about that. Do you think the section on natural disasters should come later?
Tutor: Yes. but that's not the only thing. Look, I’ve made some notes and suggested a possible order.
Mel: Mmm. Yes, I see what you mean. I did wonder whether I needed to add a section about the recent flooding in parts of Europe?
Tutor: Well I think you should definitely mention it but I'm not sure it needs its own section. What about including it in the introduction? In my opinion the introduction is the weakest part - it needs much more substance.
Mel: Yes. I wasn't sure what to include
Tutor: Well, you need to grab your audience’s attention at the start. And then you should include some background information on the topic and outline your main points.
Mel: And what’s the best way of getting their attention?
Tutor: Well, it could be a surprising or interesting fact, a picture, or an anecdote.
Mel: I know. I found some fantastic pictures on the Internet of the flooding.
If I can find some statistics about it too, would that be a good way to start?
Tutor: Absolutely. It will show the audience the relevance of your presentation and bring it right up to date. Remember to check the copyright and acknowledge your sources for any visual material you use.
Mel: Really? For pictures? I didn’t realize I had to.
Tutor: Yes, you should acknowledge all your sources in your bibliography and on your slides too.
Mel: Well, I've already started my bibliography.
Tutor: Yes, I looked at that.
Mel: Is there a problem?
Tutor: Not exactly. It's good to see you’re taking a note of your sources but there’s so many of them and I’m not sure about the validity of some of these internet sources.
Mel: How do you mean?
Tutor: Well, take this graph you’ve found about rainfall. Couldn't you find a more reliable source? This is taken from someone’s blog! You need to make sure all your information is from trusted sources - academic papers, scientific journals, that sort of thing.
Mel: OK. And I need to cut the number of entries in my bibliography?
Tutor: Only include the sources you actually use and refer to in your presentation. I would say no more than about ten for this assignment.
Tutor: OK, so, you’re happy with the organization and content, plenty to work on there. Now I believe you had some questions about the actual delivery of the presentation?
Mel: Yes, well it’s more the technical side of things really. I'm not very confident with the equipment and I've never given a presentation before so I'm really nervous.
Tutor: Well, I think the best way to overcome your nerves is by preparing really thoroughly. Make sure you know the subject matter inside out and that any visual aids and equipment are ready.
Mel: Yes. I wanted to ask about that. I’m getting a friend to help me put together the slides - have you any advice about that?
Tutor: The one thing I would say is don’t put too much information on your slides, just the main points and any relevant visuals. You want your slides to support what you’re saying. And I would also keep the slides themselves very simple - no fancy colours or animation that will distract the audience from what you’re saying.
Mel: No sound effects then?
Tutor: No. definitely not. And what you need to do is practise. You’ll feel far more confident if you've run through it a few times with a friend.
Mel: My friend is going to listen to me run through it.
Tutor: On the actual day of the presentation, there are a few important things to remember. First, think about where you stand. It’s vital that you position yourself centrally and make eye contact with your whole audience - don’t forget the people sitting at the sides. If you smile and look friendly, it will make your audience feel relaxed too. And don’t fidget and move around too much - it can be very distracting.
Mel: What about my slide show? I’ll need to be near the computer to move the slides forward!
Tutor: Have you thought about using a wireless mouse or keyboard? That will really help - it means you can control the slide show without having to move or turn your back on the audience every time you change slides.
Mel: That’s a good idea - I hadn’t thought of that.
Tutor: The other thing to remember is that when we’re nervous, we tend to speak more quickly so make a real effort to speak calmly and clearly so that your audience understands you and doesn't feel rushed.
Mel: What about memorizing the talk?
A friend told me she did that for her presentation but I don't think she did terribly well.
Tutor: No, it's not a very good idea. It will make you sound unnatural. And don’t read from a prepared speech because that will also affect the delivery and stop you making eye contact. Why don't you try using cue cards? You can include all the main points and any key facts or numbers as a memory aid - it will sound far more natural.
Mel: Mm. The other thing I'm a little worried about is questions from the audience. Should I answer them immediately or wait 'til the end?
Tutor: The best thing to do is tell the audience in the introduction that you will answer their questions at the end of the presentation. That way you won't get any distracting interruptions. If you're not sure about the answer, ask the questioner to repeat the question - that will give you thinking time. You could always direct the question back to the questioner or the audience - asking them what they think.
Mel: Great. Thanks for all your advice - it's been really helpful.
Tutor: No problem. I’m looking forward to your presentation.
Good morning everyone. I’ve been invited here today to talk a little about the research I've been doing into quite a modern form of communication - text messaging. I'm sure most of you here today will’ve already sent and received at least one text message today. It has become the most popular form of communication between friends and family, despite strong competition from social networking and email. We now send around eight trillion text messages every year, which is amazing when you think that the first text message was only sent in 1992. Over half of British people now use a smart phone and of those, over 92% choose texting as their preferred method of communication. And well over half of British people text every day compared to only 47% who make a daily phone call. That’s about 50 texts a week for the average person, which might sound a lot but is comparatively few compared to other parts of the world. Unsurprisingly, it is young people who send the most texts. Amongst 18-25 year olds the average is 133 messages a week which is more than double any other age group. And whilst 15% of the over-65s say they communicate by text on a daily basis, for the youngest age group this figure rises to nine out of ten. And it is this age group who prefer to message friends, compared to the older generation whose main text recipients are family members. Apparently, men text more than women do and have a larger number of contacts that they regularly text. But they tend to be more functional in their texting and keep their texts short. Compare this to women, who send fewer texts but are more likely to send long ones in which they cultivate friendships and relationships, More than half of women questioned are happy to discuss relationship issues and even express their love through a text message.
For many of you a time without text messaging might seem a dim and distant memory. In fact it was back in December 1992 that the first ever text message was sent via the Vodafone telephone network from a PC to a telephone. The message was a simple greeting ‘Merry Christmas’. The original idea was to use texting as a quick and easy way to communicate within a company, a bit like paging. In fact, it wasn’t until 1994 that the first commercial text messaging service was introduced by a mobile network and even then consumer interest was very low.
It was not until 1993 that the first text messaging service was launched in Sweden. A year later Vodafone introduced texting to the UK, At first texters were only able to text someone within the same network and it wasn’t until 1999 that there was full compatibility between mobile networks. At first texting was quite a long and laborious task as predictive texting was not introduced until 1995. Another characteristic of early texting was that each message had to be short, at 160 characters or fewer. This limitation on length is what spawned the common shorthand used by texters the world over. Abbreviations like BTW for ‘by the way’ and TTYL for ‘talk to you later' have now entered the English language for good, whether we like them or not. Fears that this text-speak would have an adverse effect on children’s language skills have so far proven incorrect. In fact, a recent study has shown that children who are fluent in text messaging have higher than average literacy skills compared to those who don’t text.
In the early days, it would have been difficult to imagine what a versatile communication tool text messaging would become. Think about what you can use texting for. For my research I asked a sample of people of all ages about the text messages they had sent and received on a given day. Apart from the normal social chit chat, it was clear that our reliance on text messaging for everyday tasks is growing, In one day respondents to my survey used texting to track a parcel being delivered, to vote on a TV talent show, to check the status of a plane, to give money to charity, to remind them of a dentist's appointment, to confirm a hotel booking, to enter a TV contest - the list goes on and on. Texting has also been responsible for spreading information and organizing revolutionary activity and there have been numerous accounts of how text messaging has saved lives including the doctor in a remote part of Africa who saved a child's life by following instructions sent by text. But let’s not forget the downside to text messaging. This type of communication has also brought us cyber bullying and has added to the dangers on the road. There has been a notable increase in recent years of road traffic accidents caused by inattention by both drivers and pedestrians whilst texting.
So what about the future? Well, with new ways of communicating appearing all the time, the future of the traditional text message seems uncertain. What is certain though is that the text message has made an indelible mark on modem communication.